[veevans01]

My Rezound decided to stop working today. So I have to use my incredible until a replacement arrives. The problem is that I have to go through assurion because the screen was already cracked and I know that the store won't replace it without charging me for a new device. My phone worked perfectly prior to today and when I did a restart all that I saw was the white HTC screen. Definitely a sucky way to start the weekend. But I almost forgot how well my rooted incredible worked. Still sucks though.

[Wanda]

So your Rezound screen was already cracked? The being stuck at the white HTC screen is probably something we could have helped fix....cracked screen is a different story.

My dad still uses my OG, launch day Incredible and it still runs like a top (thanks to some rooting and hackery). You just can't kill that phone

[veevans01]

Yeah it was cracked already. I was hoping to ride it out till the end of september. But luck was not on my side.

[skatergirl]

So your Rezound screen was already cracked? The being stuck at the white HTC screen is probably something we could have helped fix....cracked screen is a different story.

My dad still uses my OG, launch day Incredible and it still runs like a top (thanks to some rooting and hackery). You just can't kill that phone

I love that "rooting and hackery!" Cute!!

[skatergirl]

Yeah it was cracked already. I was hoping to ride it out till the end of september. But luck was not on my side.

Well with Asurion you will get a brand new phone, so that will be nice because it will last you for a while if you decide you want to wait past September to get a newer model phone.

[318sugarhill]

So your Rezound screen was already cracked? The being stuck at the white HTC screen is probably something we could have helped fix....cracked screen is a different story.

My dad still uses my OG, launch day Incredible and it still runs like a top (thanks to some rooting and hackery). You just can't kill that phone

Yes, the Incredible truly was incredible. Still use mine for my kids to play with. I just keep it in airplane mode so the battery lasts a while. They love it. I do realize now how much faster the Rezound is. It's good to see their are still good options out there for the Dinc.

[TBolt]

Did Verizon tell you they would not accept the phone because of the cracked screen?

When my OG DInc stopped working, Verizon accepted it - dinged screen and all. A ding may be different than a crack, but either way the phone would need a new screen & refurb before being sent out again.



Sent from my ADR6425LVW using Tapatalk 2

[dpham00]

if you just want to fix the white screen, call htc, they will fix it under warranty free. You would have to pay for shipping it to them , but it would be much cheaper than paying for deductible through asurion. Of course, they won't fix the cracked screen for free...

[veevans01]

Did Verizon tell you they would not accept the phone because of the cracked screen?

When my OG DInc stopped working, Verizon accepted it - dinged screen and all. A ding may be different than a crack, but either way the phone would need a new screen & refurb before being sent out again.



Sent from my ADR6425LVW using Tapatalk 2

Yes. My screen was cracked prior to the white screen. I didn't want to take a chance and have them send out another device and bill my account the full price of the
Rezound. I will get the Insurance replacement and see how it goes.

[veevans01]

Well with Asurion you will get a brand new phone, so that will be nice because it will last you for a while if you decide you want to wait past September to get a newer model phone.

I was thinking the same thing. I will probably buy a newer device during that time at full price. I don't want to give up my unlimited data plan yet. LOL.

[veevans01]

Got my replacement Rezound yesterday. Came on gingerbread but I quickly updated it to Ice Cream Sandwich. Running good for the 1st 12 hours so far except that the bluetooth lost connection a few times. I am glad to be back to the Rezound.