Results 1 to 15 of 15
  1. Thread Author  Thread Author    #1  
    z71kris's Avatar
    What does that do?

    Posts
    469 Posts
    ROM
    Stock ICS

    Default Replacement Rezound

    I am getting a Rez from vzw to replace my bolt, the CSR told me that they do not come with battery backs, i said BS, but ordered one anyway to CMA, have any of you guys gotten a replacement Rez with out a back?
    Thanks in advance...

    Sent from my ADR6400L using Tapatalk 2
  2. #2  
    TheAutoMomma's Avatar

    Posts
    149 Posts
    ROM
    CM9/Countershrike v. 2.3A

    Default Re: Replacement Rezound

    Quote Originally Posted by z71kris View Post
    I am getting a Rez from vzw to replace my bolt, the CSR told me that they do not come with battery backs, i said BS, but ordered one anyway to CMA, have any of you guys gotten a replacement Rez with out a back?
    Thanks in advance...

    Sent from my ADR6400L using Tapatalk 2
    One, I have never gotten one without a back, but I have on previous (non Rezound) warranty replacements.

    Two, I would call back and ask the rep you get to ensure a back will ship for your device. It shouldn't have to be your responsibility when they are replacing a defective phone for you, and obviously you can't use the phone without a back. In the past, when I have received replacement devices that were different than what I previously had, they have to process a separate request for the back and battery to be sent but they do do it. Sounds like maybe the rep you spoke with didn't understand the second part.

    All of that said, best of luck with the new Rezound, I hope you enjoy it. I love mine!

    Sent from my ADR6425LVW using Tapatalk 2
    Thanked by:
  3. Thread Author  Thread Author    #3  
    z71kris's Avatar
    What does that do?

    Posts
    469 Posts
    ROM
    Stock ICS

    Default Re: Replacement Rezound

    Excellent, i already have a battery, so as long as it comes with a back i should be fine.

    Sent from my ADR6400L using Tapatalk 2
  4. #4  
    piizzadude's Avatar
    Banned

    Posts
    5,768 Posts
    Global Posts
    5,774 Global Posts
    ROM
    Something JB

    Default Re: Replacement Rezound

    I have gotten a bunch of replacements rezound and others. The only one that didn't come with a back was my sgs3

    Sent from my X-Band Modem... TY Genesis
    Thanked by:
  5. #5  

    Default Re: Replacement Rezound

    I have had 2 replacements rezounds and they both came with backs

    Sent from my ADR6425LVW using Android Central Forums
    Thanked by:
  6. #6  

    Default Re: Replacement Rezound

    i have went thru 5 rezounds and every one of them have had backs shipped with them

    Sent from my ADR6425LVW using Xparent Red Tapatalk 2
    Thanked by:
  7. #7  
    acejavelin's Avatar

    Posts
    811 Posts
    ROM
    Nexus 4 (Beanstalk/Aio)

    Default Re: Replacement Rezound

    We have gotten several replacement Rezounds in my office, every one came with a back... In fact, I think every replacement phone we have ever gotten has come with the back even when the support people say it doesn't.
    Current Phones: Google Nexus 4 on Aio Wireless (Beanstalk Official KitKat ROM) / LG G2 on Verizon (CarbonROM KitKat)
    Current Tablets: Apple iPad 4 & Nextbook 8 Premium with marxo's N8+ ROM - Revision 1b2 (ICS 4.0.4)
    Previous Android Devices: HTC Rezound, HTC Incredible 2, Samsung Stratosphere, HTC Aria, Samsung Galaxy S2 Skyrocket
    Thanked by:
  8. Thread Author  Thread Author    #8  
    z71kris's Avatar
    What does that do?

    Posts
    469 Posts
    ROM
    Stock ICS

    Default Re: Replacement Rezound

    I figured as much, but the guy was insistant, and said that his replacement did not come with one. I said thats weird, all my replacement bolts came with them.

    Sent from my ADR6400L using Tapatalk 2
  9. Thread Author  Thread Author    #9  
    z71kris's Avatar
    What does that do?

    Posts
    469 Posts
    ROM
    Stock ICS

    Default Re: Replacement Rezound

    well my Rez showed up yesterday, with a back, but the charging port is very lose, and I can not get it charge, so I have been with out a phone since I sent my old bolt back... SMDH...
  10. #10  
    piizzadude's Avatar
    Banned

    Posts
    5,768 Posts
    Global Posts
    5,774 Global Posts
    ROM
    Something JB

    Default Re: Replacement Rezound

    wow that is a world of suck. Sorry to hear it
    Thanked by:
  11. #11  
    TheAutoMomma's Avatar

    Posts
    149 Posts
    ROM
    CM9/Countershrike v. 2.3A

    Default Re: Replacement Rezound

    Try going to a VZW store and demanding a Loaner. Worked for me when my DInc2 bricked itself. Sorry dude. That sucks!

    Sent from my ADR6425LVW using Tapatalk 2
  12. Thread Author  Thread Author    #12  
    z71kris's Avatar
    What does that do?

    Posts
    469 Posts
    ROM
    Stock ICS

    Default Re: Replacement Rezound

    meh, I will have a replacement tomorrow...
  13. #13  

    Default Re: Replacement Rezound

    well, I'm jumping ship from the Tbolt (only one replacement!!! WTH??) to the Rezound. I'm actually getting two brand new ones, and the guy i spoke to (tier 2 tech) was very sympathetic, as my Tbolts just kept dropping their data signal. now, I'm really, really hoping this is not a common issue with the rezound, but either way, Big Red gets two thumbs up from me for trying to satisfy a customer.
  14. #14  
    piizzadude's Avatar
    Banned

    Posts
    5,768 Posts
    Global Posts
    5,774 Global Posts
    ROM
    Something JB

    Default Re: Replacement Rezound

    Depending on your area, the rezound has great signal.

    Sent from my X-Band Modem... TY Genesis
  15. #15  

    Default Re: Replacement Rezound

    When they offered me a replacement they ordered a back and a battery. It did come with a back so had two. I sold the other one on Craigslist

    sent from either my HTC Rezound or my Samsung Galaxy 10.1 tablet
    sent from either my Samsung Galaxy Note2 or my
    Samsung Galaxy Tab 10.1

Similar Threads

  1. Got a Rezound as a replacement under warranty
    By dpham00 in forum Verizon HTC Thunderbolt
    Replies: 20
    Last Post: 06-24-2012, 09:42 PM
  2. Replies: 6
    Last Post: 02-05-2012, 10:47 AM
  3. Do HOME REPLACEMENTS slow the phone down?
    By ali.fazal in forum Motorola Droid
    Replies: 34
    Last Post: 12-30-2009, 10:35 AM
  4. best home replacement for droid
    By chuckbower in forum Android Applications
    Replies: 3
    Last Post: 11-10-2009, 10:30 PM
  5. Replaced my phone today
    By scottsdalehokie#ac in forum Motorola Droid
    Replies: 10
    Last Post: 11-10-2009, 08:46 PM

Posting Permissions

B