HTC screen repair cost?

[dragonfly808]

My Thunderbolt's screen shattered (I'll use my case from now on, I swear), but the phone still seems to be working. I have insurance, but Verizon will charge me $100 for a refurbished phone, which bothers me on principle. I contacted HTC and they said they can fix it but can't give me even a ballpark price until they see it. Does anybody have any idea how much it'll be? Even if it's a little more than $100 I'd rather keep my phone...

[gvlakers]

It might be best to search ebay for the screen and do the fix yourself. It might be super easy, but opening the case will void warranty and the insurance because you've "tampered with it". Should probably just eat the $100 and have a lesson learned.

[dragonfly808]

I have no problem spending the $100, I just don't want to send it to HTC and they tell me it'll be $200+ to fix the screen. But $125, maybe even $150 would be better than a refurbished phone from Verizon.

I'm wondering if anyone has had the repair done (by a professional, I'm not messing with the screen myself) and knows the ballpark cost.

[ggrr8t]

hey friend replaced the screen on his blackberry said it was rather easy. like someone else suggested try shopping for a screen and do it yourself if the screen is reasonable

[natehoy]

Originally Posted by dragonfly808

I have no problem spending the $100, I just don't want to send it to HTC and they tell me it'll be $200+ to fix the screen. But $125, maybe even $150 would be better than a refurbished phone from Verizon.

I'm wondering if anyone has had the repair done (by a professional, I'm not messing with the screen myself) and knows the ballpark cost.

I've seen people who have done it themselves and also done some basic research on parts, and the new screen seems to go for at least $50, plus about $40 for the digitizer assuming that was destroyed as well (and with a completely shattered screen, that's pretty likely). So you're looking at $90 purely for parts.

Even if HTC charged half what repairs universe gets for parts and sold you the parts for $45, there's still a solid $50 in labor costs, plus shipping costs both ways, plus you'll be without your phone probably for a lot longer.

If you were smart enough to get the insurance, I think you're better off paying the $100 and getting the refurb.

[FrankXS]

Use your insurance!

-Frank

[DD917]

You have insurance, use it. I had to get a refurbished phone from Verizon because my first Thunderbolt just randomly started acting up and working work right. The refurb was better than the original I got. You will probably come out cheaper in the long run paying the $100 rather than paying whatever crazy price HTC may charge you.

[FrankXS]

Originally Posted by DD917

You have insurance, use it. I had to get a refurbished phone from Verizon because my first Thunderbolt just randomly started acting up and working work right. The refurb was better than the original I got. You will probably come out cheaper in the long run paying the $100 rather than paying whatever crazy price HTC may charge you.

It is my understanding that insurance will give you a totally new phone, in the box, with all accessories, including the 32GB SD card and the battery and charger. The only thing you'll need to do is to remove your SIM from your old phone and insert it into your new phone. You could also change your SD card if you like.

-Frank

[joelmic24]

I had a g1 repaired by HTC. It cost 350 for a screen repair. Use the $100 opt.

[BigBoz]

Originally Posted by FrankXS

It is my understanding that insurance will give you a totally new phone, in the box, with all accessories, including the 32GB SD card and the battery and charger. The only thing you'll need to do is to remove your SIM from your old phone and insert it into your new phone. You could also change your SD card if you like.

-Frank

When I cracked my screen in July I thought they would send me a refurb but they didnt. It came in a brand new box never even opened or anything. And since they knew battery life was a big issue with the Thunderbolt they told me I can have the charger, data cable and battery. They mainly just wanted they phone and the back cover. I called on a monday afternoon and tuesday afternoon my phone was here.