Left side of touch screen unresponsive - reboot fixes.

[Ed Witles]

Gang -

Twice today, the left side went 'numb' and was able to verify via a drawing app.

A reboot and all is well. That rules out hardware.

Never saw this before happen.

Rooted BAMF 1.11 and 3++ Kernel.

Thanks gang!

 

[brodrick]

The bottom row buttons on my Thunderbolt quit working one afternoon. They are part of the touch screen technically. I shut the phone off, and then started it back up, and it was fine. I just thought it was a software glitch. Then, 2 weeks later, it happened again, but this time the restart didn't fix it. Then it got to where the buttons only worked about 10 minutes per hour. I had to send it in for replacement.

Not trying to rain on your parade, but it still could be hardware.

(running Skyraider Zeus 1.3)

Tom

 

[chejj]

My T-Bolt has done it two times i currently on my third replacement all hardware failures.....Sorry

 

[Ed Witles]

Well, phone started acting all stupid n stuff. The back 'button' would not work at times.

Came very close to tossing it.

Now my question... I have warranty. Do I have to send out or will they exchange it?

 

[brodrick]

Verizon won't trade out in the store any more. They will only overnight you a replacement.
I called their device support, and told them that the touch screen wasn't working all the time. Told them I had rebooted, pulled battery etc, and there was no questions asked.
They overnighted a replacement, I switched over to the new one, and unrooted the old one to return it.

 

[Ed Witles]

I need to 'factory reset'. Joy... That won't make a flip of difference. But would send me a replacement.

Then, should I 'restore to stock' prior to mailing old back in?

 

[NotJustAPhone]

I've done warranty replacements before and they send you a replacement with a return shipping label. You have to send your phone back within a certain period of time, or they'll charge you for the replacement.

Sent using Tapatalk

 

[NotJustAPhone]

I need to 'factory reset'. Joy... That won't make a flip of difference. But would send me a replacement.

Then, should I 'restore to stock' prior to mailing old back in?

Safer to restore to stock before sending back, and wipe data so all your personal information is gone.

Sent using Tapatalk

 

[brodrick]

When you unroot, you're going to be factory reset anyway, right?

 

[Ed Witles]

Did a nandroid and full wipe and reinstall of the rom. Same issue... So emailed the gal and told her to get me a new one asap.

Now restoring backup so at least I use as a phone till a new replaced.

Then rooting a new tbolt - oh joy... and of course, locking the bootloader.

 

[Ed Witles]

Gal never got back. Called big red again. Was advised if they see any damage, I would get a nice $250 bill.

So, instead got Asurion replacement for $100.

Either way, ripoff.....

 

[Ed Witles]

Just wiped and installed G3D. Issues appear gone... WTF?

 

[Ed Witles]

ok, I have a nused device coming today. My current one was being totally unpleasant to use. When potion of the screen does not work, that IS hardware? When things seem to press themselves, that IS hardware?

Then this AM, I get a box asking to setup a task. But NEVER saw this style of box before. And already had 'porn' typed in. There was an option to 'speak' but again, it was an all white I have not yet seen.

Tried to get a screengrab and got a FC instead. Tried again and got a black image. Hindsight should have taken a picture w/ my tablet.

Did a nandroid and My backup and then complete and full wipe. Installed G3D 1.2 and now it is all frisky n stuff. No issues of any kind.....