Left side of touch screen unresponsive - reboot fixes.

[Ed Witles]

Gang -

Twice today, the left side went 'numb' and was able to verify via a drawing app.

A reboot and all is well. That rules out hardware.

Never saw this before happen.

Rooted BAMF 1.11 and 3++ Kernel.

Thanks gang!

[brodrick]

The bottom row buttons on my Thunderbolt quit working one afternoon. They are part of the touch screen technically. I shut the phone off, and then started it back up, and it was fine. I just thought it was a software glitch. Then, 2 weeks later, it happened again, but this time the restart didn't fix it. Then it got to where the buttons only worked about 10 minutes per hour. I had to send it in for replacement.

Not trying to rain on your parade, but it still could be hardware.

(running Skyraider Zeus 1.3)

Tom

[chejj]

My T-Bolt has done it two times i currently on my third replacement all hardware failures.....Sorry

[Ed Witles]

Well, phone started acting all stupid n stuff. The back 'button' would not work at times.

Came very close to tossing it.

Now my question... I have warranty. Do I have to send out or will they exchange it?

[brodrick]

Verizon won't trade out in the store any more. They will only overnight you a replacement.
I called their device support, and told them that the touch screen wasn't working all the time. Told them I had rebooted, pulled battery etc, and there was no questions asked.
They overnighted a replacement, I switched over to the new one, and unrooted the old one to return it.

[Ed Witles]

I need to 'factory reset'. Joy... That won't make a flip of difference. But would send me a replacement.

Then, should I 'restore to stock' prior to mailing old back in?

[NotJustAPhone]

I've done warranty replacements before and they send you a replacement with a return shipping label. You have to send your phone back within a certain period of time, or they'll charge you for the replacement.

Sent using Tapatalk

[NotJustAPhone]

Originally Posted by Ed Witles

I need to 'factory reset'. Joy... That won't make a flip of difference. But would send me a replacement.

Then, should I 'restore to stock' prior to mailing old back in?

Safer to restore to stock before sending back, and wipe data so all your personal information is gone.

Sent using Tapatalk

[brodrick]

When you unroot, you're going to be factory reset anyway, right?

[Ed Witles]

Did a nandroid and full wipe and reinstall of the rom. Same issue... So emailed the gal and told her to get me a new one asap.

Now restoring backup so at least I use as a phone till a new replaced.

Then rooting a new tbolt - oh joy... and of course, locking the bootloader.