Pictures dissapearing

**z06psi** · 07-17-2011, 11:31 PM

Took some pictures today and when I got back home they were not viewable. There is a place holder for them but no picture or data when you click on details.

Anybody got any ideas? On the new OTA and the problem seemed to start then.

**FrankXS** · 07-17-2011, 11:50 PM

Originally Posted by z06psi

Took some pictures today and when I got back home they were not viewable. There is a place holder for them but no picture or data when you click on details.

Anybody got any ideas? On the new OTA and the problem seemed to start then.

Restart and you should find them in the Gallery. The phone probably has to reread the SD card.

-Frank

Sent from my HTC ThunderBolt 4G/LTE using Tapatalk

**roxy surf** · 07-18-2011, 12:43 AM

Same thing happened to me for the first time yesterday, did the restart and they are there.

**z06psi** · 07-18-2011, 01:11 AM

Nope. Restarted and none are there. I also hooked up the USB to view the files and they are also not there. Wonder if I should transfer and format the SD card?

**whiteshadow001** · 07-18-2011, 01:56 AM

Originally Posted by z06psi

Nope. Restarted and none are there. I also hooked up the USB to view the files and they are also not there. Wonder if I should transfer and format the SD card?

Same thing is happening to me too, they just come and go. I restarted twice and for some reason only part of them show up at different times.

Sent from my ADR6400L using Tapatalk

**z06psi** · 07-18-2011, 11:52 AM

Like I said this started with the new OTA. Wonder if VZW or HTC even know about it yet?

**FrankXS** · 07-18-2011, 12:01 PM

Originally Posted by whiteshadow001

Same thing is happening to me too, they just come and go. I restarted twice and for some reason only part of them show up at different times.

Sent from my ADR6400L using Tapatalk

Have you checked your Gallery Show/Hide Options? (Gallery | Menu | Show/Hide)

-Frank

**Randomhero180** · 07-18-2011, 12:04 PM

I have had the same problem. My newest pictures come and go for a bit. But once they are there I don't lose them again.

**yodatom10** · 07-18-2011, 12:05 PM

It might be another bug that Verizon dissent want to say exist. U might need to re format your SD card

**z06psi** · 07-23-2011, 01:23 PM

SD card formatted. Nothing is working on the picture or video. Everything I take is corrupted and then eventually disappears. Is there anybody else having this issue?

Can I change where the pics and vids are stored at to see if it is just the SD card?

**z06psi** · 07-23-2011, 01:53 PM

Astro, Quickpic, rebooting, reformat the SD card. Nothing is working and it only started on the recent OTA update. This will be the one thing that will break this phone for me.

**ggrr8t** · 07-23-2011, 06:02 PM

Happens to me also

**mightyfacundo** · 07-23-2011, 07:02 PM

Originally Posted by ggrr8t

Happens to me also

Same here. I have to restart the phone to get them to show up.

**Mustanggirl05** · 07-23-2011, 07:38 PM

Some of my pictures have been disappearing also, at first I thought I was imagining things, but now that I see this post I'm positive some of my pics are gone. I have not gotten the most recent OTA because I want to keep my Skype, so it couldn't have come from the OTA.

**weasel123** · 07-23-2011, 09:20 PM

same issue here also. it's usually only the last couple of photos.

**yodatom10** · 07-23-2011, 09:53 PM

I still believe u can still get them from your computer but they might be scrambled throughout the SD card

sent though the force via my Thunderbolt

**motodunner** · 07-23-2011, 10:21 PM

I have had this happen a few times and I found on another site the solution. Using astro go sdcard > dcim > thumbnails and delete contents. For me there was another folder named thumbnails inside the thumbnails folder it was huge like 70mb after deleting that folder all my missing pics came back. Hope this helps.

**paulmike3** · 07-23-2011, 11:30 PM

Download . Should find any pics that are on your card and add them back to Gallery. Works every time for me.

**z06psi** · 07-23-2011, 11:36 PM

This is so frustrating. So I use Astro to delete all of the files in Thumbnails, My Documents, and 100media and they all say they were deleted but then they come back. WTF

I mount the phone as a drive delete them there as well and then they all come back.

I unmount the SD card and then format and they are all still there.

I cannot find a way to wipe these old pic files off and start new.....

**z06psi** · 07-23-2011, 11:37 PM

Originally Posted by paulmike3

Download . Should find any pics that are on your card and add them back to Gallery. Works every time for me.

Did not work for me.

**z06psi** · 07-23-2011, 11:44 PM

So I tried the keep it simple stupid trick and just erase them individually in the gallery and they will not go away.

Gonna take the SD card out and put it in a computer and format it. Then put it back in the phone and see what that does. HTC at this point you suck.

**paulmike3** · 07-24-2011, 12:08 AM

Try clearing the data and cache for your camera and gallery (Menu -> Settings -> Applications -> Manage Applications -> All -> Camera, then Gallery -> "Clear Data" then "Clear Cache".

**z06psi** · 07-24-2011, 01:49 AM

Originally Posted by paulmike3

Try clearing the data and cache for your camera and gallery (Menu -> Settings -> Applications -> Manage Applications -> All -> Camera, then Gallery -> "Clear Data" then "Clear Cache".

Tried both deleting the files and clearing the cache and just clearing the cache and the old files are still there. Gonna go buy a micro SD card adapter tomorrow to erase. I am in the middle of a household move to Hawaii so all of my stuff is on a boat. Kind of bad timing for me that the camera is not working.

**worwig** · 07-24-2011, 09:02 AM

Originally Posted by z06psi

This is so frustrating. So I use Astro to delete all of the files in Thumbnails, My Documents, and 100media and they all say they were deleted but then they come back. WTF

I mount the phone as a drive delete them there as well and then they all come back.

I unmount the SD card and then format and they are all still there.

I cannot find a way to wipe these old pic files off and start new.....

You make it sound like you are syncing your pictures with some online service that keeps showing up.