Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 8 of 8
  1. Thread Author  Thread Author    #1  
    shley00's Avatar

    Posts
    65 Posts
    Global Posts
    96 Global Posts

    Default Thunderbolt keeps restarting itself

    I got a new phone through insurance and ever since then it keeps restarting itself over and over for no reason. Has anyone else had this problem? If so, what is the resolution? Thanks!

    Sent from my ADR6400L using Tapatalk
  2. #2  

    Default Re: Thunderbolt keeps restarting itself

    Are you saying that it is rebooting non-stop, like in a loop, or is it restarting several times a day?
  3. #3  

    Default Re: Thunderbolt keeps restarting itself

    I had this a week ago. VZ tech support had me do a full reset of the phone and start from scratch. So far it's been fine.
  4. #4  

    Default Re: Thunderbolt keeps restarting itself

    I've had this phone for about a month, had the same issue 2 weeks in. Verizon had me do a hard factory reset as well. That (besides erasing everything I had accrued to that point including apps and customizations) seemed to fix it... for about 2 more weeks. Started happening again. Can't make calls, can't text, can't use internet, reboots randomly on average once an hour but sometimes 4 times in 10 minutes, you never can tell. I have factory reset it 4 times now, but its still doing the same thing. Please, does anyone have any answers to this?!
  5. #5  

    Default Re: Thunderbolt keeps restarting itself

    Quote Originally Posted by sublimize View Post
    I've had this phone for about a month, had the same issue 2 weeks in. Verizon had me do a hard factory reset as well. That (besides erasing everything I had accrued to that point including apps and customizations) seemed to fix it... for about 2 more weeks. Started happening again. Can't make calls, can't text, can't use internet, reboots randomly on average once an hour but sometimes 4 times in 10 minutes, you never can tell. I have factory reset it 4 times now, but its still doing the same thing. Please, does anyone have any answers to this?!
    Yes, the answer is simple. Call Verizon and get a replacement. That is not normal. Even when there was a pretty widespread problem with reboots after MR1 I dont think anyone's phones rebooted that much.
  6. #6  

    Default Re: Thunderbolt keeps restarting itself

    Quote Originally Posted by bjboucher View Post
    Yes, the answer is simple. Call Verizon and get a replacement. That is not normal. Even when there was a pretty widespread problem with reboots after MR1 I dont think anyone's phones rebooted that much.
    THanks, I will try that.
  7. #7  
    racedog's Avatar

    Posts
    375 Posts
    Global Posts
    422 Global Posts

    Default Re: Thunderbolt keeps restarting itself

    Quote Originally Posted by sublimize View Post
    THanks, I will try that.
    And VZW will send you a CLNR (certified like new replacement), now, no matter that when you bought the TB you paid for a NEW phone, and you can hope that the CLNR will not have the same problem as the one its replacing. Mine did, new (sort of) phone, same old problem. As much as I loved the TB when it was new and working, I've learned to hate this phone more than any other that I have ever used and that's been about 15 years of cell phone use.
    R

    If I have offered any information to help you or of interest to you please hit the "Thanks" button.
  8. #8  
    EeyoreDNL's Avatar

    Posts
    39 Posts
    ROM
    Das BAMF ForEver 1.0.9

    Default Re: Thunderbolt keeps restarting itself

    Root. Then install new GB ROM and MR2. That how I solved my re-boot problem.

Posting Permissions