Data down again?

**phaRmdiXie** · 08-19-2011, 11:06 PM

Central Louisiana data down again? WTH? What its the freaking problem? Anyone else down? Uggggg

Sent from my ADR6400L using Tapatalk

**Chiefmcfuz** · 08-20-2011, 01:11 AM

Keeps going in and out in Manhattan

**jayar26** · 08-20-2011, 02:25 AM

Same here in Honolulu.Thunderbolt has been cutting in and out. And my MiFi has been stuck in 3G all day.

**phaRmdiXie** · 08-20-2011, 06:55 PM

Went to local store, said to call support, her bolt was working fine, hmmm. Then about 2pm hours later 3g just pops up and starts working. Has to be something with my phone. Any possibilities?

Sent from my ADR6400L using Tapatalk

**FrankXS** · 08-20-2011, 07:01 PM

Originally Posted by dreitzell78

Went to local store, said to call support, her bolt was working fine, hmmm. Then about 2pm hours later 3g just pops up and starts working. Has to be something with my phone. Any possibilities?

Sent from my ADR6400L using Tapatalk

Have you tried any of the methods discussed in these forums to resture your data connection? Or, are you just waiting?

-Frank

**broadwayblues** · 08-20-2011, 07:06 PM

Central Louisiana here too. My wife's Charge is doing just fine, she is on 3G and I have 1X, sometimes.

I have the new radio btw, didn't help.

**SpikeJones** · 08-20-2011, 09:38 PM

Down here in Tucson, AZ.

**nugiene** · 08-21-2011, 03:10 AM

if any of you have updated to one of the new leaks, you should try to flash an older radio.i think that's the data problem.

**onlyoneromeo** · 08-21-2011, 07:05 AM

It's your sim card. Replace it. Same thing kept happening to my phone. Replaced sim card and now all is well.

**TauntingBull** · 08-21-2011, 12:43 PM

Originally Posted by onlyoneromeo

It's your sim card. Replace it. Same thing kept happening to my phone. Replaced sim card and now all is well.

Did they charge you for a new SIM? and did you replace it at the store?

**dpham00** · 08-23-2011, 01:49 PM

Originally Posted by TauntingBull

Did they charge you for a new SIM? and did you replace it at the store?

sim card is free in store. you can also call verizon and they will send you one free.

**asianrage** · 08-23-2011, 02:21 PM

Anyone in Seattle having data issue? I've just noticed it about an hour ago. It's all 1X in Renton for me.

**iLLusive** · 08-23-2011, 03:53 PM

Phone works no problem but have not received a single text since around 7pm last night and none today in Sioux Falls SD. Did battery pull and left sim out for 5 minutes, everything else works including internet just no text service at all. Had friend call me cause they we were wondering why I had not responded to 15+ text since last night.

**onlyoneromeo** · 08-24-2011, 08:56 AM

Originally Posted by TauntingBull

Did they charge you for a new SIM? and did you replace it at the store?

No they didn't charge me and they changed it in the store. I told them it might be the sim card when I was on my second replacement phone w the same problem.

**THUNDERDROID** · 08-24-2011, 10:49 AM

In san francisco bay area and have lost data completely. Still got signal but no data at all. Dont know whats up.

**stearic** · 08-24-2011, 10:54 AM

I'm having the same problem here in central kansas. My dad keeps cutting out, When i do have 3G, part of the time the 3g and signal bars are grey instead of the green that i usually got all the time. I hope this isn't a sim card problem. Buddy of mine just got a TB and he was having this problem and he lives 45minutes from me.

**mpciii** · 08-24-2011, 11:39 AM

I've been having the same problem the past the days. Finally I did the ##778# thing and changed my modem back from rev A to ephrd. Seems to have fixed the data for now. I'm thinking they may have upgraded the towers in my area. I'm not in a 4g area.

**stearic** · 08-24-2011, 12:36 PM

I so wish there was a way for me to force my phone to rev a only. From my understanding, any AOSP rom doesn't have that as it's a sense only option to be able to change that.

**Andrew Ruffolo** · 08-24-2011, 12:44 PM

no issues here... got 25 down on 4G on my way home from work and this right now on 3G:

Miami/Ft. Lauderdale

Speedtest app only gave me like 2MB down on 4G.... something is wrong with that app and the Gingerbread leaks

**murof** · 08-24-2011, 12:59 PM

I am totally stock and have only had 3g since this morning and I usually have 4b.c. I live outside of DC.

**xeon711** · 08-25-2011, 03:29 PM

4G has been up and down for me all morning in Las Vegas. I switched it to CDMA mode to keep my data connection up.

**cridley66** · 08-25-2011, 03:41 PM

Originally Posted by dpham00

sim card is free in store. you can also call verizon and they will send you one free.

Sim-card did not work. Still getting data loss.

**Mortiel** · 08-25-2011, 04:11 PM

Originally Posted by onlyoneromeo

It's your sim card. Replace it. Same thing kept happening to my phone. Replaced sim card and now all is well.

Go smack your store rep that replaced that SIM card for wasting your time.

Let me make this VERY clear to everyone: Replacing a SIM card should only be done if the SIM card fails in activation or the SIM card gets physically damaged.

After the SIM is activated, it has no bearing on standard minute-to-minute connections. It only re-authenticates once a month to check for PRL updates, or if you remove the SIM card from the phone for over two minutes.

You know why replacing yours worked? Because the SIM card was out of the phone for over two minutes and new network data had to be downloaded. You could have done this at home simply by taking out the battery and sliding the SIM tray out for over two minutes.

**FrankXS** · 08-25-2011, 05:02 PM

Originally Posted by Mortiel

Go smack your store rep that replaced that SIM card for wasting your time.

Let me make this VERY clear to everyone: Replacing a SIM card should only be done if the SIM card fails in activation or the SIM card gets physically damaged.

After the SIM is activated, it has no bearing on standard minute-to-minute connections. It only re-authenticates once a month to check for PRL updates, or if you remove the SIM card from the phone for over two minutes.

You know why replacing yours worked? Because the SIM card was out of the phone for over two minutes and new network data had to be downloaded. You could have done this at home simply by taking out the battery and sliding the SIM tray out for over two minutes.

+1. It is really aggravating to continue to read all this misinformation about how "replacing the SIM card" will fix everything (almost). Just a bunch of voodoo troubleshooting.

Additionally, 9 times out of 10 (probably 99 out of 100) when you see a post about how 4G, or 3G, or Data is "Down in <insert city name here>" it is also erroneous. It's almost never about the city, it's about the phone's radios. This is exactly why, early in this thread when I could see the way it was going, I asked if anyone had tried any of the known radio troubleshooting techniques. Of course, no one answered that. Too busy swapping SIMs down at VZW I guess. Even more astounding is that a number of people called CS and apparently CS doesn't know of the known troubleshooting steps either. Because, if they were accomplished, most of these folks' phones would have got data back. I would cite one post where eHRPD had been manually toggled off at an earlier date, resulting in a long time without data before it was checked (a week? I forgot). Anyway, that would have been a routine troubleshooting check. Basically, I'm about to give up on trying to help when no one will answer what they have tried so far (except to call CS and maybe get a new phone sent to them.

)

-Frank

**Jeenyus** · 08-25-2011, 05:58 PM

4G has been down in Orange County for almost a day. Did reboot and battery/sim pull for longer than 2 min, didn't fix it. Others in area have same issue so it's not my radio