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  1. Thread Author  Thread Author    #1  
    cporcellijr's Avatar

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    Default No 3g data

    Yesterday I lost all 3g data. If in 4g it works but that's it. I have tried 2 different radios and 2 backups and a new rom altogether.still nothing. I even tried lte switch and cycle through. Any suggestions

    Sent from my HTC ThunderBolt using Tapatalk
  2. #2  
    project.in.process's Avatar

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    Default Re: No 3g data

    Quote Originally Posted by cporcellijr View Post
    Yesterday I lost all 3g data. If in 4g it works but that's it. I have tried 2 different radios and 2 backups and a new rom altogether.still nothing. I even tried lte switch and cycle through. Any suggestions

    Sent from my HTC ThunderBolt using Tapatalk
    have you tried switching your kernel? or have you recently flashed a ROM with a different Kernel than you're used to? reason being: i have frequent problems with 3g connectivity when i flash a new ROM & have to tweak the kernel to get it to play nicely with my radio combo
  3. Thread Author  Thread Author    #3  
    cporcellijr's Avatar

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    I usually leave the kernel that is in the rom. Never had a problem before.

    Edit.talked to verizon said no problems on their end.

    Sent from my HTC ThunderBolt using Tapatalk
  4. #4  
    stratejaket's Avatar

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    Default Re: No 3g data

    What rom and radio do you currently have installed?
  5. #5  
    iridescentpants's Avatar

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    Default Re: No 3g data

    I am not sure what your location is, but this past weekend in Phoenix, AZ we had the same problem. There was a 3G outage for our area, but it took some time before the Verizon service rep admitted that. Had to run through the troubleshooting script in front of her before she checked on open tickets for my zip code.
  6. #6  

    Default Re: No 3g data

    I find that taking the back cover off and on again restores it. This phones hardware setup is garbage.
  7. #7  
    biogon's Avatar

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    Default Re: No 3g data

    I had this same problem. I am in the Chicago greater metropolitan area.

    For about 4 hours, I had no data at all. Then for 4 hours, I had no 3G -- only 1xRTT or 4G.

    Wonderful. Missed some very important emails the first time.

    Incidentally, rebooting fixed the no-data problem, but did not fix the no-3G problem.
  8. Thread Author  Thread Author    #8  
    cporcellijr's Avatar

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    Don't know what it was but finally just fixed itself.

    Sent from my HTC ThunderBolt using Tapatalk
  9. #9  
    Slapnpop826's Avatar

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    Default Re: No 3g data

    I have started to have this issue. It started last night. No 3G at all. When I got home the 4G kicked in. But now I'm at work again and I have no 3G. I'm in the Washington, DC area.
    "Thunderbolt, Thunderbolt, Thunderbolt Hoooooooo!" - Lion-O
  10. #10  
    Slapnpop826's Avatar

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    Default Re: No 3g data

    Quote Originally Posted by onlyoneromeo View Post
    I find that taking the back cover off and on again restores it. This phones hardware setup is garbage.
    I can confirm that this is in fact true. I took the back cover off and now at least have 1X. WTF!!!!
    "Thunderbolt, Thunderbolt, Thunderbolt Hoooooooo!" - Lion-O
  11. #11  
    BattleSwine's Avatar

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    Quote Originally Posted by BigJohn826 View Post
    I can confirm that this is in fact true. I took the back cover off and now at least have 1X. WTF!!!!

    Very odd as 1x antenna is not in battery door. Question any one having no 3G data pulled SIM card? That should force all connections to be reset.

    Sent from my ADR6400L using Tapatalk
    LG EnV => BB Storm => BB Bold 9650 => HTC Thunderbolt
    all with extended batteries......
  12. #12  
    Slapnpop826's Avatar

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    Default Re: No 3g data

    Ok, so I have 1x with the battery door off. When I put it back on, it goes to 3G for a second and then no data. I have been running the same rom for nearly a month without issue. This just started last night as far as I know.

    What do you mean by pulling the sim card?
    "Thunderbolt, Thunderbolt, Thunderbolt Hoooooooo!" - Lion-O
  13. #13  
    Andrew Ruffolo's Avatar

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    Default Re: No 3g data

    Quote Originally Posted by BigJohn826 View Post
    Ok, so I have 1x with the battery door off. When I put it back on, it goes to 3G for a second and then no data. I have been running the same rom for nearly a month without issue. This just started last night as far as I know.

    What do you mean by pulling the sim card?
    pull the battery. on the bottom there should be a metal sleeve you can lift up. take the 4g card out (SIM card) and leave it out for 2 minutes. Put it back in, slide sleeve down, replace battery and cover (3g/4g radio antennas are in the door).
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  14. #14  
    FrankXS's Avatar

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    Default Re: No 3g data

    Quote Originally Posted by BigJohn826 View Post
    Ok, so I have 1x with the battery door off. When I put it back on, it goes to 3G for a second and then no data. I have been running the same rom for nearly a month without issue. This just started last night as far as I know.

    What do you mean by pulling the sim card?
    He means to power off the phone, pull the battery/sim, wait 2 minutes, put the whole shebang back together and power up. Recheck. This forces the phone to basically reprovision itself.

    Since this is just happing to you without any real changes on your phone, you might want to call VZW and ask about any known network issues affecting your area. That happened to me once and sure enough it was a known local network issue. Just one more limb on the troubleshooting tree

    -Frank
    [HTC Thunderbolt 4G/LTE!]
    It's not your dream phone. It's the one after that!
    Look here for a [VZW Coverage Map] to check your area. Select 4G before hitting [Refresh]
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  15. #15  
    Andrew Ruffolo's Avatar

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    Default Re: No 3g data

    Quote Originally Posted by FrankXS View Post
    He means to power off the phone, pull the battery/sim, wait 2 minutes, put the whole shebang back together and power up. Recheck. This forces the phone to basically reprovision itself.

    Since this is just happing to you without any real changes on your phone, you might want to call VZW and ask about any known network issues affecting your area. That happened to me once and sure enough it was a known local network issue. Just one more limb on the troubleshooting tree

    -Frank
    I gotta say... I'm lucky my area hasn't had an outage. I've had my thunderbolt since May and not once have I had a 3g/4g outgage in my area (large area, all of south florida is my playground). I get strong 4G coverage on all my commutes without dropping signal... if only I could get 4G in my apartment! If I go across the street I can get a weak signal. I'm almost never home, so I don't care too much right now.
  16. #16  
    Bond32's Avatar

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    To the OP, download LTE onoff if you haven't already and make sure its not on LTE only mode.

    Sent from my ADR6400L using Tapatalk
    4G LTE Thunderbolt
  17. #17  
    Slapnpop826's Avatar

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    Default Re: No 3g data

    Pulling sim did not work. I'm flashing a diffrent radio now.
    "Thunderbolt, Thunderbolt, Thunderbolt Hoooooooo!" - Lion-O
  18. #18  
    Slapnpop826's Avatar

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    Default Re: No 3g data

    New radio. Same problem.
    "Thunderbolt, Thunderbolt, Thunderbolt Hoooooooo!" - Lion-O
  19. #19  
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    Default Re: No 3g data

    Sounds like it's hardware, then.

    Do you know anyone else with a T-bolt? Maybe you can try their battery door to see if something is wrong with yours. If that works, VZ might replace the door for you (or you can finally buy that extended battery you've always wanted - grin).

    Also, check the contacts between the door and the phone, make sure they have good contact and aren't grungy or bent or something. Just a thought...
  20. #20  

    Default Re: No 3g data

    This sounds like the same problem I am having expect with me it's no 4G. I wonder if they are one and the same problem.

    http://forums.androidcentral.com/ver...-get-back.html
  21. #21  
    Slapnpop826's Avatar

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    Default Re: No 3g data

    I just used ##778# to switch my phone from eHRPD to Rev.A and my 3G is working again.
    "Thunderbolt, Thunderbolt, Thunderbolt Hoooooooo!" - Lion-O
    FrankXS likes this.
  22. #22  
    FrankXS's Avatar

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    Default Re: No 3g data

    Quote Originally Posted by BigJohn826 View Post
    I just used ##778# to switch my phone from eHRPD to Rev.A and my 3G is working again.
    Good job! Glad you are savvy enough to do this. This seems to point to a local VZW issue. Not guaranteed, but likely.

    -Frank
    [HTC Thunderbolt 4G/LTE!]
    It's not your dream phone. It's the one after that!
    Look here for a [VZW Coverage Map] to check your area. Select 4G before hitting [Refresh]
    Thanked by:

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