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  1. Thread Author  Thread Author    #1  
    Bigwidge's Avatar

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    Default Touch Screen and Soft Keys randomly stop working!

    About 2 days ago my thunderbolt started acting pretty crazy. It started when I was texted the screen would randomly start zooming in and out every time I touched it. Then some of the keys started not working and eventually nothing would work until I put the phone to sleep and then back on, only to find it happen again a few moments later. It used to be every hour or so, but now every time I turn the phone on something weird is happening. I have tried everything from pulling the battery, reboots, flashing new ROMS (I am rooted), and yes I did clear everything 3 times (cache, data, and dalvik), so I am guessing it would have to be a hardware issue, Does anybody know of a fix for this?
  2. #2  
    Forgetful's Avatar
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    Does it do it when you flash a new rom haven't restored any apps or settings?

    If so then return to stock and call Verizon. They'll replace it as long as the problems are still there when it's stock.

    Sent from my ADR6400L using Tapatalk
  3. Thread Author  Thread Author    #3  
    Bigwidge's Avatar

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    Default Re: Touch Screen and Soft Keys randomly stop working!

    It seems to happen all the time, reguardless of what I am doing. I notice it the most when I am typing since parts of the keyboard stop working all of the sudden. And I would go to verizon, but I got the phone wet a while back so I know they would tell me that is why the phone is acting up. And even though that very well may be the issue, I dont think so since there has been a good month between the phone getting wet and the screen acting up.
  4. #4  

    Default Re: Touch Screen and Soft Keys randomly stop working!

    There is a really good chance that when the phone got when it corroded something after a month. That may be why you have this issue.

    I have experienced this before on my thunderbolt but it's because I wasn't pressing hard enough. If I miss a key I just press a bit harder and it works. Its almost like my fingers barely touch the screen.
  5. #5  

    Default

    Quote Originally Posted by Bigwidge View Post
    It seems to happen all the time, reguardless of what I am doing. I notice it the most when I am typing since parts of the keyboard stop working all of the sudden. And I would go to verizon, but I got the phone wet a while back so I know they would tell me that is why the phone is acting up. And even though that very well may be the issue, I dont think so since there has been a good month between the phone getting wet and the screen acting up.
    Do you have insurance? If not let Verizon look at it.

    Sent from my Thunderbolt using Tapatalk
    sent from either my Samsung Galaxy Note2 or my
    Samsung Galaxy Tab 10.1
  6. #6  
    yodatom10's Avatar

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    Default Re: Touch Screen and Soft Keys randomly stop working!

    Quote Originally Posted by Jude526 View Post
    Do you have insurance? If not let Verizon look at it.

    Sent from my Thunderbolt using Tapatalk
    make sure to return to stock and S-ON or they wont help you
    I'm a android know it all with too much time on my hands
    If I've helped you make sure to hit that thanks button
  7. #7  

    Default Re: Touch Screen and Soft Keys randomly stop working!

    I think it is latest update cause I never had those problem till it came in.

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