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  1. Thread Author  Thread Author    #1  

    Default USB Device not Recognized??

    I am currently attempting to plug in my thunderbolt so I can mount the SD card to pull some files off of it, however when I plug in the USB cable it says "USB Device not Recognized"? I have factory reset the thunderbolt, also have installed the HTC Sync software thinking it may be possible drivers, in addition I have not tried 2 different USB cables; still not working.

    Anyone else have history with this?

    Thank you.
  2. #2  
    Cyber Warrior's Avatar
    Robots Will Kill

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    Default Re: USB Device not Recognized??

    Do you have USB debugging enabled? Phone.. settings... applications... development... check USB debugging.
  3. Thread Author  Thread Author    #3  

    Default Re: USB Device not Recognized??

    It was off, after speaking to HTC customer service reps, it is enabled. They couldn't figure it out, and told me to call back tomorrow to speak to the warranty department.
  4. #4  

    Default

    I haven't had the problem that you describe, but there are other alternatives to direct connection:
    AirDroid:
    Or
    WiFi File Explorer PRO:

    I've only used the latter of the two but saw the first one recommend in other posts.

    Sent from my Sinclair ZX-80 using Tapatalk

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