Is this something I should be concerned about

**viper31573** · 09-12-2012, 12:55 AM

My phone just shut off on me. I turned it back on and it shut down again. I tried to boot into recovery and it shut down again. Finally I pulled the battery and sim card for about 30 sec then it started back up again.

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**viper31573** · 09-12-2012, 12:56 AM

So far its staying on now

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**oberkc** · 09-12-2012, 06:06 AM

Is it possible that this was some sort of automatic software update?

**viper31573** · 09-12-2012, 07:28 AM

It did it again this morning. I'm wondering if there was a problem with the tapatalk app I downloaded yesterday. I flashed back yo my most recent backup and seem to be good so far.

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**bvitale** · 09-12-2012, 08:35 AM

Sounds like something wasn't happy. I would assume that if it is working fine now that it was software related. If it starts again with this backup I would say its hardware.

Brandon

**cadzilla74** · 09-12-2012, 12:46 PM

I had the same symptoms with my TBolt a couple of weeks ago with it powering off and not wanting to stay on for extended periods on battery power. I checked my battery status and noticed 2 problems: 1. low voltage (around 3.8mv) 2. Battery status was Unknown (should say either charging or not charging)

The low voltage output was causing the phone to shutdown whenever something that demanded extra power would fire up. Fortunately for me I bought backup batteries for my phone way back when I first got it and realized battery life wasn't the TBolt's strong suit.

I put in a new battery and all my problems disappeared. The new battery shows the proper status and is putting out 4.1mv

Just a thought.

**pcbtmr** · 09-12-2012, 12:51 PM

How does one determine the battery voltage on a stock unit?

**Synycalwon** · 09-12-2012, 01:23 PM

Originally Posted by pcbtmr

How does one determine the battery voltage on a stock unit?

Try the stock HTC battery widget. Download it via Personalize, Widget, Get more HTC widgets, then add the widget to one of the home screens and click on it for battery details

**cadzilla74** · 09-12-2012, 07:45 PM

Originally Posted by Synycalwon

Try the stock HTC battery widget. Download it via Personalize, Widget, Get more HTC widgets, then add the widget to one of the home screens and click on it for battery details

Thanks Synycalwon. I should have mentioned I have the HTC battery widget running. The info can also be found via Settings>About Phone>Battery to see Battery Status. It should always say Charging or Not Charging. Unknown is bad. You need to run the widget and open it to see your voltage.