| || |
What Can I do about my phone?
So, about two months ago I purchased my htc Thunderbolt. Within a week the battery life went to hell, after that it completely stopped charging. So it was still under warranty and I got a new battery which solved the charging issue but not the battery life issue (I have realized that this is common on the phone not a big deal). About 2 months ago I was leaving my new job and looking at the time and my phone hit a door and slipped out of my hand breaking the screen, it sucked and made things a little hard to read but did not have any effect on the performance of the phone (at first). About a week after dropping it random reboots started happening, after that charging issues again started happening, and after a night of fully charging; full battery life all the way; I went to work and two hours later found that my phone not only had no battery life but would not charge or turn on. I purchased a third battery (extended life) and recieved it a week later and that has not helped, and the phone still refuses to charge. When I took it into the verizon store, the representative told me that I had to purchase a new phone with out even taking a look at the phone or trying to assist me in any way. I know for a fact that the screen had nothing to do with it because it worked for about a month with a cracked screen and no real problems, I was simply taking up her face book time, and far to much of a waste of her personal time for her to do anything helpful. Sorry for the rant, but what (if anything) can I do about my phone? I am fine with fixing it myself (if possible) or am I totally up Crap Creek, without a paddle, boat, or even a life jacket? And could I also be wrong about the screen and charging issue being connected? I just really need my phone and I don't want to drop 300+ on a phone when I don't have that kind of money, and when I need to get in contact with the family (it's getting near the holidays). Any help or suggestions would be great! Thanks!!!!