Where did my widgets go?

**kjkerr522** · 02-07-2013, 06:18 AM

Hi, All. I could use some help. I downloaded the new ICS Tuesday evening and it's fine, except that when I go into "personalize" and then click to add a widget, the page is blank. I let it sit, thinking it's just taking a while to load but to no avail; the page stays blank. It is not rooted. I have restarted multiple times and also done a battery pull. Not sure what else to do. Any thoughts? Is anyone else having this problem?

Thanks in advance for your help! It is appreciated.

**realitydigg** · 02-07-2013, 06:44 AM

Mine are all there post upgrade. Have you tried the obvious reboot, or battery pull?

**kjkerr522** · 02-07-2013, 06:46 AM

Originally Posted by kjkerr522

Hi, All. I could use some help. I downloaded the new ICS Tuesday evening and it's fine, except that when I go into "personalize" and then click to add a widget, the page is blank. I let it sit, thinking it's just taking a while to load but to no avail; the page stays blank. It is not rooted. I have restarted multiple times and also done a battery pull. Not sure what else to do. Any thoughts? Is anyone else having this problem?

Thanks in advance for your help! It is appreciated.

Yep. They're still not there.

**mightyfacundo** · 02-07-2013, 08:53 AM

The only other thing I would recommend is to do a factory reset, which I think is ALWAYS a good idea when you're changing the os like this.

Sent from my ASUS TF5000T.

**kjkerr522** · 02-07-2013, 09:01 AM

Thank you. I will try to figure out how to go about it.

Thank you!

**mightyfacundo** · 02-07-2013, 09:21 AM

Go into Settings, then Storage, and at the very bottom is the Factory Reset option. Remember, it will completely wipe your phone and put it back in a "like new" state, but I do think it will fix everything.

Sent from my DNA

**kjkerr522** · 02-07-2013, 02:49 PM

Thank you mightfacundo. That worked! Much appreciated!

**Robert Keiper** · 02-09-2013, 07:49 AM

I am having the same problem with no widgets.
My concern is doing the Factory Reset. My phone is for work, so will i lose all my contacts, how do i redo my exhchange, etc... is there a way to do a back up or is it already being backed up?
thanks.

**Robert Keiper** · 02-09-2013, 07:55 AM

I have the same issue with the widgets all being gone. I am concerned about doing a Factory Reset, as my phone is used for work, and i assume i will lose all my contacts, email, exchange server, etc... Is that already being backed up or can i back it up or do i need to back it up?

thanks

**kjkerr522** · 02-09-2013, 08:26 AM

Doing a factory reset did fix the widget problem for me. Since it's a work phone, I would first talk with your IT dept (or whoever runs the servers) to see if they can shed some light on if it's backed up by them or who.