Keyboard issues after ICS update AND factory reset.

**alinvain** · 02-12-2013, 08:02 PM

I really like everything about ICS on my TB except I can't type on it as certain keys don't work, like the one that gets me to the numbers and symbols for example. Thinking the factory reset would cure my ills, I reset my phone. It didn't work and now I have to sign in on all my apps (most of which I have to reinstall) with a keyboard that I can't enter my user/pass with. Grrrrr.....

**Unobtanium** · 02-13-2013, 04:40 AM

Originally Posted by alinvain

I really like everything about ICS on my TB except I can't type on it as certain keys don't work, like the one that gets me to the numbers and symbols for example. Thinking the factory reset would cure my ills, I reset my phone. It didn't work and now I have to sign in on all my apps (most of which I have to reinstall) with a keyboard that I can't enter my user/pass with. Grrrrr.....

Try recalibrating the keyboard: Menu > Settings > Language and Keyboard > "Sliders" Icon to the far right of "Touch Input" > Text Input > Calibration Tool

**wolf howl** · 02-13-2013, 06:54 AM

As a work around have you tried installing another keyboard to see if it'd work? I had quite a time getting Swype to work but it's fine now.

Sent from my HTC Flyer via Tapatalk 2

**alinvain** · 02-15-2013, 05:53 PM

Originally Posted by wolf howl

As a work around have you tried installing another keyboard to see if it'd work? I had quite a time getting Swype to work but it's fine now.

I did, and it's even worse. I can't type the I or O key, it just types a U or a P. I try to type the 1/2 key and it just hits Enter. It seems that part of my touchscreen has become unresponsive. I was typing something in landscape mode and tried to hit a "Done" button on FB Messenger and it would not respond. Also, when I try to hold and drag an icon off my home screen, the icon does not stay on my finger. I wonder what is causing this.

**androidguy916** · 02-18-2013, 05:52 PM

I had this happen a few months ago. An entire column from top to bottom stopped working for no apparent reason. It worked Saturday night and by Sunday morning without doing anything to the phone it stopped responding. I couldn't use the O, K or M keys or any icon in a line in that column. Even typing in landscape had issues on the same column of the screen. Nothing I did worked. I'm sure it was a hardware issue so customer service sent me a warranty replacement. Even though they said it was a "certified like new replacement" it looked brand new and I haven't had any issues until lately with extreme lag; I'm still on GB and won't upgrade to ICS until I absolutely have to.

Sounds like you have a hardware problem and may need a replacement.

Bill in Sacramento.

**alinvain** · 02-24-2013, 12:04 PM

Originally Posted by androidguy916

I had this happen a few months ago. An entire column from top to bottom stopped working for no apparent reason. It worked Saturday night and by Sunday morning without doing anything to the phone it stopped responding. I couldn't use the O, K or M keys or any icon in a line in that column. Even typing in landscape had issues on the same column of the screen. Nothing I did worked. I'm sure it was a hardware issue so customer service sent me a warranty replacement. Even though they said it was a "certified like new replacement" it looked brand new and I haven't had any issues until lately with extreme lag; I'm still on GB and won't upgrade to ICS until I absolutely have to.

Sounds like you have a hardware problem and may need a replace
ment.

Bill in Sacramento.

Bill, that is exactly what I did. My new TB shipped the next day and immediately updated to ICS. Works great though, just like a brand new phone.

**808TBolt** · 02-27-2013, 12:51 PM

Originally Posted by androidguy916

I had this happen a few months ago. An entire column from top to bottom stopped working for no apparent reason. It worked Saturday night and by Sunday morning without doing anything to the phone it stopped responding. I couldn't use the O, K or M keys or any icon in a line in that column. Even typing in landscape had issues on the same column of the screen. Nothing I did worked. I'm sure it was a hardware issue so customer service sent me a warranty replacement. Even though they said it was a "certified like new replacement" it looked brand new and I haven't had any issues until lately with extreme lag; I'm still on GB and won't upgrade to ICS until I absolutely have to.

Sounds like you have a hardware problem and may need a replacement.

Bill in Sacramento.

if i know what i know now about ICS on the Bolt, i would've refused the update