(Didn't want this to get lost in the threads) Good Luck Everyone!
Hello everyone,
This is going to be somewhat of a long post but maybe it can help someone. Here goes, I called Best Buy because I was furious with the price difference in the Thunderbolt, being that I pre ordered it when the ad quoted $249.00, now when I spoke with my local Bestbuy Rep he stated that he could not credit me but he could give me the 888 best buy number and if they called with the ok then he will. Now when I called the 888 number they listened to my drawn out story (they were very nice) and directed me to consumer relations, I there spoke with a person that was extremely nice, he called my local Best Buy I explained the story again to a diff mobile rep while the consumer relations rep was on the phone, she then put me on hold and came back took my name/number and said her manager said he will honor the price but I must bring in both ads with receipt. Being that I never throw anything away I have both ads. Hope this can help someone.
Hello everyone,
This is going to be somewhat of a long post but maybe it can help someone. Here goes, I called Best Buy because I was furious with the price difference in the Thunderbolt, being that I pre ordered it when the ad quoted $249.00, now when I spoke with my local Bestbuy Rep he stated that he could not credit me but he could give me the 888 best buy number and if they called with the ok then he will. Now when I called the 888 number they listened to my drawn out story (they were very nice) and directed me to consumer relations, I there spoke with a person that was extremely nice, he called my local Best Buy I explained the story again to a diff mobile rep while the consumer relations rep was on the phone, she then put me on hold and came back took my name/number and said her manager said he will honor the price but I must bring in both ads with receipt. Being that I never throw anything away I have both ads. Hope this can help someone.