- 163 Posts
VZ Store Reps
Just when I thought that VZ store sales reps hardly knew anything, I now realize they know NOTHING. Went into my local store and 2 reps did not even know what the Thunderbolt is. They also said Verizon will be selling the Wi-Fi only iPad 2 tomorrow which is completely untrue (only selling ones with data plans). Where do they find these people?
- 03-10-2011, 01:24 PM #2
- 03-10-2011, 01:26 PM #3
- 03-10-2011, 01:31 PM #4
- 03-10-2011, 01:33 PM #5
- 03-10-2011, 01:36 PM #6
Meanwhile the VZW Corporate owned store reps in my area have been very knowledgeable, They are really good at fixing bugs in Android phones because they actually use them themselves, and thus know the ins and outs.
BTW, they all know about the Thunderbolt and are waiting for it.
- 03-10-2011, 01:38 PM #7
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- 03-10-2011, 01:41 PM #9
- 03-10-2011, 01:43 PM #10
- 03-10-2011, 01:47 PM #11
I think the reps have to be evaluated on an individual basis.
- 03-10-2011, 01:49 PM #12
- 1,475 Posts
- GummyNex 0.3.8
It is NOT VZW reps' fault that some of them know nothing about something that has not been out yet. Obviously they have not been informed about the Thunderbolt. Some get their info from the internet just like you and me. They have been trained to sell the products they have in store .. and have been trained for. Obviously they have not been trained about Thunderbolt. I don't blame them. To be honest, how many of us know every single detail about our own jobs? All of us are not aware of something or other about our jobs. Let's not be too harsh on them.
Yes, if they are rude to the customers and behave in not so courteous manner, then they can be held at fault. But I would not talk trash about them just for not being able to answer the questions about a device which only a handful of people out there have a detailed knowledge of.
But hey I am not judging you. This is just my point of view. If you are still going to flame, be my guest
- 03-10-2011, 01:57 PM #13
- 75 Posts
Verizon is also consistently listed as one of the top 25 companies for training their employees, and treats us very well.
No offense to you, but I guess we can't expect you to know much...
- 03-10-2011, 02:43 PM #14
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- 03-10-2011, 03:32 PM #19
- 16 Posts
I know two friends who made at least 60 G's a year through college working full time as VZW reps. (I am not talking Generations people, just talking money for now, we will get there soon enough).
Not a bad job if you can deal with the longer than normal hours i'd say...Currently enjoying my first Android phone!
- 03-10-2011, 03:35 PM #20
- 03-10-2011, 03:37 PM #21
- 03-10-2011, 03:47 PM #22
- 163 Posts
Question - I am coming from a BB Storm so I do not know too much about Android. However, my parents both have the Incredible and a VZ rep downloaded Advanced Task Killer to kill apps that were running but weren't being used. Then someone said that Froyo has its own task killer that would interupt with this app? Can someone explain this?
- 03-11-2011, 02:18 PM #24
- 75 Posts
I would answer that question, but I am ill trained to do so.
Were I better trained, I would point out that while Froyo does, indeed, have a task killer built in, it is something less than efficient. I use the ATK widget on my incredible, and whenever my phone starts running slow and I hit it, it clears between 100-150 Mb of RAM.
Necessary? Probably not. Useful? Pretty much.
- 03-11-2011, 03:30 PM #25
Do a search on task killers and you will find plenety of threads discussing the cons of using them.