Thunderbolt Problems & Solutions Tracker + Battery Tips 8/13/11

**nutty** · 03-26-2011, 09:33 AM

Originally Posted by bthomp21

delete the cache in manage applications

Thanks! I did clear cache and it was still there, so I did clear data and that worked. Thanks again!

**Fhiz** · 03-26-2011, 11:58 AM

This is a really weird issue I've been having. Every time I seem to open up something to start typing, it always seems as if my keyboard is in capslock default. is there anyway to fix this?

**barrycinti** · 03-26-2011, 12:10 PM

Here is a procedure I found on the HTC site. I tired this and so far it seems to work. YMMV

I found this posted on the Verizon support forum by a customer, he said to go into the Wireless Settings/Mobile Network menu and uncheck the Data Roaming box and change the Select System from Automatic to Home Only. After you do that, turn the phone off and back on. I did that earlier today and so far it has stayed on 4G and hasn't bounced between 3G and 1X like it has been.

If anyone is having issues keeping 4G, you might want to give that a try.

**jontko** · 03-26-2011, 12:16 PM

In response to TB showing less than 8 GB when specs read 8 GB. Included OS and Bundled software consume a little over 5GB. Available space usually will state approx 3.2 GB avail space out of box. Device should ship with 32GB SD, Attempt to move any apps to the SD card.

**XXI** · 03-26-2011, 02:13 PM

I don't know if this problem was posted already

Problem: I went into settings and checked off fast boot, and i would power off my device and it did the fast boot once took 10-12 seconds and every time afterwards its been booting up the old way where it takes more than a min to boot up.

Solution:????????????????????

**Cory Streater** · 03-26-2011, 02:31 PM

Since a lot of members aren't following the request I made in post #3 about questions, I will go ahead and allow them. Actually, I should of expected this, so no offense taken by my comment. Just do me a favor, please search for other existing threads, or start a new one, if you have a problem and are looking for a solution. You are much more likely to get answered in one of those, plus you are benefiting a wider audience. I will try to do my best to answer what I can, but due to time constraints, it might not be the most effective way to get help.

Thanks!

**dijohn** · 03-26-2011, 06:59 PM

I've heard that multiple email accounts will drain the battery faster. Anyone know if this is true? I currently have gmail plus two other accounts with the same battery problems everyone else complains about.

**bthomp21** · 03-26-2011, 09:03 PM

I guess it would depend on how frequent you have the settings to check to emails. it will drain if you have the frequency set on 15 mins or so.

**bthomp21** · 03-26-2011, 10:45 PM

Ok guys, here is my problem; it happens about 2 out of 3 times. I will leave my house (wifi turned on) and when i leave the wifi zone, it takes anywhere up to 10 minutes to catch a 3g signal. sometimes, i have to go in to the settings and turn off the network signal or airplane mode. is this common or should i just turn off wifi before i leave the house?

**JBundles** · 03-27-2011, 02:26 PM

Originally Posted by d1ez3

I have a problem when rebooting the phone, I lose about 22%, I restarted and went from 41% to 19% in a minute. I guessing it's not reading the value correctly but can't be sure. Anyone else?

i have had the same problem, anyone have any info? seem to loose 20% any time i restart.

**shley00** · 03-27-2011, 05:44 PM

Wrong thread

**Atomic_Monkey** · 03-27-2011, 08:04 PM

People can't hear me a few calls a day. Not a problem with signal, that is fine and I hear them clearly. Not sure if I have a hardware problem or if a factory reset might fix or something. Anyone have this problem? At first I thought it was other people's connections, but it happens a half dozen time/day easy, no matter where I am....

**Nidaja** · 03-27-2011, 08:25 PM

I have that problem too!

I've exchanged the phone 1x so far because of this. It's maddening. I notice that the screen lights up and dims when I have it to my face, like the proximity sensor is coming on and off. Installed Screen Suite to see if that helps the issue...not had enough calls to determine its effectiveness.

Regardless...this should NOT be happening! And you're right, it's not a signal issue. They can hear me fine.
Also doesn't matter if I take phone away and put on speaker phone, they still can't hear me.

**nutty** · 03-27-2011, 11:16 PM

Originally Posted by Cory Streater

Since a lot of members aren't following the request I made in post #3 about questions, I will go ahead and allow them. Actually, I should of expected this, so no offense taken by my comment. Just do me a favor, please search for other existing threads, or start a new one, if you have a problem and are looking for a solution. You are much more likely to get answered in one of those, plus you are benefiting a wider audience. I will try to do my best to answer what I can, but due to time constraints, it might not be the most effective way to get help.

Thanks!

Are you maintaining post #1? If you are, then this (below) is NOT a fix.

Originally Posted by Cory Streater

Problem: Swype does not have an emoticon button nor does it automatically insert spaces in the messaging app.
Solution: With swype keyboard open, long press and select input method. Select other keyboard, same steps and select swype keyboard again. Had this same glitch on my EVO. Keyboard should work until next reboot.... Credit Imex99.

Also, this link is no longer valid:

Originally Posted by Cory Streater

Reported Problem: TB specs advertise 8GB internal storage but available storage is 2.41GB.
No Solution: Tracking discussion here. <---- NEW 3/22

**krazibones** · 03-28-2011, 03:10 AM

I am having a problem with wifi at my house. When i turn the wifi on from the widget on my home page it never connects unless I go to settings>wireless & network and then check the wifi link. When I do that, it ALWAYS connects to my home wifi. Any ideas?

Thanks!

**Chilly818** · 03-28-2011, 11:11 AM

Originally Posted by JBundles

i have had the same problem, anyone have any info? seem to loose 20% any time i restart.

feels bad don't it!

**Jace** · 03-28-2011, 10:13 PM

Is anyone having Mail issues? My mail, both google and yahoo, has trouble updating even when I open it. I also often get the "can't login" message, not even sure what to do there..

**milwaukee613** · 03-29-2011, 01:12 AM

No problem with mail. I followed Cory's tutorial on how to root. Went amazing and his battery save posts REALLY helped!

combining rooting and battery save help i tripled my battery life!

Must root! Thank you so much Cory

**fish111fish111** · 03-29-2011, 05:25 PM

Thanks for the information

**jpvybes** · 03-29-2011, 06:45 PM

As per an email from HTC customer service. So if you are experiencing the hissing sound, log a complaint.

Jeff, as yet this has not been seen as a trend with HTC. every call and email is flagged by the model ofthe device and the issue. This information is then gathered by HTC to see if any trends are occurring. My suggestion is to turn the device off, remove the battery for 20 seconds, replace and turn back on. If this does not resolve the issue, you will need to perform a factory reset.

Factory reset is not a step to be taken lightly. It’ll permanently delete all your data and
customized settings, and will remove any applications you’ve downloaded and installed. Be sure to
back up any data and files you want to keep before you do a factory reset using HTC Sync.

**flashpiti** · 03-29-2011, 08:43 PM

Originally Posted by jpvybes

As per an email from HTC customer service. So if you are experiencing the hissing sound, log a complaint.

Jeff, as yet this has not been seen as a trend with HTC. every call and email is flagged by the model ofthe device and the issue. This information is then gathered by HTC to see if any trends are occurring. My suggestion is to turn the device off, remove the battery for 20 seconds, replace and turn back on. If this does not resolve the issue, you will need to perform a factory reset.

Factory reset is not a step to be taken lightly. It’ll permanently delete all your data and
customized settings, and will remove any applications you’ve downloaded and installed. Be sure to
back up any data and files you want to keep before you do a factory reset using HTC Sync.

Thanks, I just filed a complaint.

**jkim723** · 03-30-2011, 01:42 PM

Anyone have issues with their navigation? Use to love my DINC because the navigation worked so well so I expected the same from the Thunderbolt. I'm having issues where when I type in an address, it keeps showing "searching for GPS", sometimes it'll pick up and work, but sometimes it doesn't. Any tips to fix this??

**VCL** · 03-30-2011, 02:20 PM

Another thing I do to add to battery life is shut the screen off right away after using it instead of waiting for the timer to shut it down. I put this app on my phone called screen off and lock, great app, it gives you about 10 different ways for your screen to power down, have mine power down like the old screen tv's.
(ala Gingerbread))

**cameronmangast** · 03-31-2011, 11:05 PM

music app - When i am at work i listen to my music, and i have to put it on pause sometimes. If i then go to home screen for two long, text message while on pause, and even get a call it closes the music app. I have to go back in and reselect random play. Why is this?

**Bwangster12** · 04-01-2011, 08:22 AM

Cory,

I see in your OP for this thread you talk about how a 500 or even 750 mAh charger won't keep up in the car if using the GPS. I bought that Motorola charger you posted rated at 1A and love it. It charges in no time, even when using the GPS.

I was looking at what mount to buy and really like Arkon car mounts. They make an all in one cig lighter holder and charging mount, rated at 850 mAH. Will that charge it while using GPS? Or, even keep up? I guess, I don't wanna lose charge if worst case.