04-03-2011 11:33 AM
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  1. lazymac's Avatar
    In my experience with recording video, and with some testing I've done, it seems like the microphone doesn't switch over to "speakerphone" mode, and only picks up audio very close to the microphone pickup at the bottom of the phone. So, if you're trying to record people in a room, something outside, the noise cancellation won't kick over to "speakerphone" mode, and will cancel all of that out, and will only pick up audio directed right into the microphone.

    Is this a software bug with either Android or HTC's / Sense's camera? Anyone else experience this? Phone calls and speakerphone seems to work fine, but I noticed this this weekend when trying to record video outside.
    03-22-2011 10:06 PM
  2. Kronko's Avatar
    If you play the video in your thunderbolt, you will need to select SRS to have a better audio. Once you transfer the video to your computer, the sound is ok.
    03-22-2011 10:08 PM
  3. lazymac's Avatar
    If you play the video in your thunderbolt, you will need to select SRS to have a better audio. Once you transfer the video to your computer, the sound is ok.
    I've transferred it to my pc and it's still quite terrible. It's as if the sound is muted. The audio recording levels are extremely low -- it's not the playback.
    03-22-2011 10:25 PM
  4. AndroidXTC's Avatar
    I've transferred it to my pc and it's still quite terrible. It's as if the sound is muted. The audio recording levels are extremely low -- it's not the playback.
    I agree the audio playback quality is very poor you can hardly hear it. My EVO was fine so im not sure whats going on here.
    03-22-2011 10:27 PM
  5. lazymac's Avatar
    I agree the audio playback quality is very poor you can hardly hear it. My EVO was fine so im not sure whats going on here.
    I did some testing, and if you put the sound directly up to the microphone, it comes through loud and clear. But if it's anywhere else in the room not directly in audio-path of the mic pickup, it's as if it's being actively noise cancelled. Makes me think software glitch.
    03-22-2011 10:30 PM
  6. Kronko's Avatar
    Here is a sample in youtube, sound is good. For me is working ok, not sure how it will be in a room with more people talking.

    03-22-2011 10:33 PM
  7. lazymac's Avatar
    Here is a sample in youtube, sound is good. For me is working ok, not sure how it will be in a room with more people talking.

    Oh, mine is nothing like that. When I play it back, either on the phone, or on any pc, the volume is almost non-existent.
    03-22-2011 10:39 PM
  8. Fronc's Avatar
    Oh, mine is nothing like that. When I play it back, either on the phone, or on any pc, the volume is almost non-existent.
    Mine is the same way, unless I'm right up in the phone's grille.
    03-22-2011 10:48 PM
  9. DROIDFREAK's Avatar
    Oh, mine is nothing like that. When I play it back, either on the phone, or on any pc, the volume is almost non-existent.
    Same here. This may be a deal breaker for me. I may take it back for this issue alone.
    03-22-2011 11:10 PM
  10. lazymac's Avatar
    Same here. This may be a deal breaker for me. I may take it back for this issue alone.
    I'm glad I'm not the only one seeing this issue. I would think a software fix could address this, because the phone works great in speakerphone mode, and can pick up audio far away from the phone, but when recording video, it doesn't behave that way.

    If I can't find a fix for this, it will be going back.
    03-22-2011 11:28 PM
  11. reb422's Avatar
    I'm having this same problem... very frustrating
    03-23-2011 02:31 AM
  12. maxx1mus's Avatar
    same problem here...
    03-23-2011 03:50 AM
  13. barnebyjones's Avatar
    Just curious, but I was trying to record my guitar amp to test the sound quality and it was laying face down on my bed recording and it was extremely muffled sounding when I listened to it in my car using the headphones jack. I realize this isn't the best way to position the phone, but where is the Mic exactly and where do you guys think I should put the phone to record?
    03-23-2011 04:09 AM
  14. swtch7's Avatar
    same problem here. Has anyone brought this up to HTC?
    03-23-2011 07:19 PM
  15. TBDreamer's Avatar
    same with me, this is troubling
    03-23-2011 11:43 PM
  16. TBDreamer's Avatar
    03-24-2011 12:29 AM
  17. SPD's Avatar
    03-24-2011 12:37 AM
  18. TBDreamer's Avatar
    Finished talking with a Verizon tech support rep a while ago, said they couldn't find anything about this problem in their systems, asked the general questions of "did you turn the sound all the way up, recording with sound, etc", then told me the best solution would be to go into the store and have a tech guy there try to fix it and if not, they would replace my unit.
    03-24-2011 01:31 AM
  19. CrotchBat's Avatar
    I just tried it on mine and it was painfully low as well. Sounds like this is a software issue.

    I'm sure they're compiling and fixing a list of bugs with this phone and we'll get an update sometime.
    03-24-2011 01:39 AM
  20. bberrynewbie84's Avatar
    The evo has this same problem when recording video,after installing a GB rom it seem to fix that issue.

    Sent from my PC36100 using Tapatalk
    03-24-2011 01:45 AM
  21. TBDreamer's Avatar
    i certainly hope so, I rather keep my unit than replace it since theres nothing wrong with it other than this video recording bug, and here i thought i was lucky got one of the good ones
    03-24-2011 01:46 AM
  22. bbehm's Avatar
    Same problem here.
    03-24-2011 01:37 PM
  23. samsuck's Avatar
    didn't notice this problem until this thread. wtf, this is my 2nd t-bolt. maybe i should cancel, and go back to 10 hour battery life on my galaxy s.
    03-24-2011 01:46 PM
  24. SPD's Avatar
    Seems like this is a software issue with every TB. In which case HTC will most likely come out with a fix future in the near. Other than that the camera works awesome. None of the lag that the EVO used to have.
    03-24-2011 02:13 PM
  25. TBDreamer's Avatar
    Went to a Verizon store today and tried out the demo units, they had the same problem there, talk to a rep and this was a completely new problem to him and he said he would check it out some more later tonight, gonna head to another Verizon store later Nd see is their demo units have he same prob
    03-24-2011 03:06 PM
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