2 or more crashes a day? Should I return the TB?
I'm experiencing 2 or more crashes/reboots a day. I thought it might be an app, WatchDroid, but I disabled it and still crashing.
I've disabled a lockscreen replacement, Widget Locker. I'll see if it still crashes through tomorrow.
Yesterday it crashed and froze in the HTC boot screen. I had to pull the battery?
Scanning the forums I haven't seen anything similar.
All my current Apps worked fine on my OG Droid. Including WatchDroid and Widget Locker.
Should I exchange the TB?
- 03-23-2011, 09:14 PM #2
- 03-23-2011, 09:14 PM #3
- 03-23-2011, 09:15 PM #4
- 03-23-2011, 09:18 PM #5
- 03-23-2011, 09:27 PM #7
- 03-23-2011, 09:28 PM #8
- 1,034 Posts
Last night I was playing Angry Birds for awhile when the phone suddenly just turned off no reboot. The odd thing was when this happened the amber charge light came on for about 20 seconds after it shut down but the phone was NOT plugged in. The phone turned on fine after that. This was the only time this has happened.
- 03-23-2011, 09:47 PM #9
- 03-23-2011, 10:06 PM #10
- 82 Posts
I've had a few random crashes and force closes of known stable apps. I've done one factory rest already. I had one reboot happen while using the camera, the app crashed out and then trying to open it again I'd get a frozen image then it finally rebooted after a few times.
also got one while playing chess.com. I think that one may have been a loss of 4g network while I was using it.
I may do one more factory reset and if I have another reboot I'll take it in.
- 03-23-2011, 10:27 PM #12
- 03-23-2011, 11:22 PM #13
- 03-23-2011, 11:31 PM #14
OP, please report back after you try a factory reset. That seems to be the consensus as to what to try before you take it back for a replacement.
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- 03-23-2011, 11:45 PM #15
I disabled both suspicious apps yesterday and still had a restart last night. So I factory reset.
All my Market apps reloaded on their own, after signing into Gmail. I didn't even open the Market.
I didn't activate or launch any of the apps so hopefully that's clean enough for testing today. I'll see if I have any restarts through the day.
- 03-24-2011, 06:43 AM #17
- 03-24-2011, 12:11 PM #19
- 03-24-2011, 01:02 PM #20
- 177 Posts
The only time my ThunderBolt has locked up and then rebooted on me, I was streaming a music video via YouTube app, and while the video was still playing I had tried to switch to a Web browser. Locked up, then crashed a minute later.
Haven't had any other OS shutdowns.
Though IMDB, MoviePhone, AirAttack HD, and TuneWiki apps have had forced shutdowns.
- 03-24-2011, 08:41 PM #21
12 hours with new TB. Left it on over night with wifi on. No restarts or force closes yet.
I have all the apps on it that I had on the other TB and my OG Droid. Except WatchDroid. Still don't think it's WatchDroid though. Restarts occurred with it disabled.
Must have been that handset. Will definitely post if I experience a restart.
38 Hours with ZERO restarts and ZERO app force closes with a new TB!
I've loaded all apps but WatchDroid. Only because I don't need it right now. I still don't think it was WatchDroid. Restarts occurred with it disabled. I've never needed to exchange a device before. This was definitely a defective device issue.
- 03-26-2011, 12:21 PM #24
- 03-26-2011, 02:42 PM #25