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  1. Thread Author  Thread Author    #1  
    ebrown126's Avatar

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    Default First casualty - screen cracked

    Pretty bummed out...screen cracked.

    Dropped the phone while taking it out of my pocket to show someone.
    I knew it as soon as it hit the ground. It sounded like when Ralphy stepped on his glasses just aster he **** his eye out.

    I had a silicon case but it obviously failed.
    Thank God I have the insurance.

    First casualty - screen cracked-tb-cracked-screen.jpg
    Last edited by brown200; 03-27-2011 at 01:33 PM.
  2. #2  

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    That sucks, sorry.
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    Sorry to hear that. Made my gut hurt when I looked at that picture like someone kicked me in the beans. Hope it works out. That is exactely why I get the insurnace.
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    Ouch, that stinks. Hope your replacement gets to you soon,
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    AndroidXTC's Avatar

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    Oh thats a shame, Insurance is a MUST on these big screen handsets.
  6. Thread Author  Thread Author    #6  
    ebrown126's Avatar

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    Thanks everyone.

    It does suck but it works fine and the replacement will be here Tuesday.
    Asuron said they are sending out a new battery and 32GB mem card.
    I feel like I just got my battery conditioned good since I've been avgeraging over 14 hours.

    But hey, I can't complain. At least I'm getting a new one Tuesday.
    Definitely going to get a better case.

    Anyone have a good suggestion?
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    Quote Originally Posted by brown200 View Post
    Thanks everyone.

    It does suck but it works fine and the replacement will be here Tuesday.
    Asuron said they are sending out a new battery and 32GB mem card.
    I feel like I just got my battery conditioned good since I've been avgeraging over 14 hours.

    But hey, I can't complain. At least I'm getting a new one Tuesday.
    Definitely going to get a better case.

    Anyone have a good suggestion?
    Try the Case-Mate "pop" case. Im not so sure any case wont flex enough to allow the phone from getting damaged. Did the phones case crack at all? They should put these phones in an aluminum case instead of plastic. The plastic just flexes to much.
  8. #8  

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    Quote Originally Posted by brown200 View Post
    Thanks everyone.

    It does suck but it works fine and the replacement will be here Tuesday.
    Asuron said they are sending out a new battery and 32GB mem card.
    I feel like I just got my battery conditioned good since I've been avgeraging over 14 hours.

    But hey, I can't complain. At least I'm getting a new one Tuesday.
    Definitely going to get a better case.

    Anyone have a good suggestion?
    There are a few "heavy" duty and "sturdy" cases out there. Not all available yet:





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    Sorry about the loss. That sucks.
  10. Thread Author  Thread Author    #10  
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    Quote Originally Posted by AndroidXTC View Post
    Try the Case-Mate "pop" case. Im not so sure any case wont flex enough to allow the phone from getting damaged. Did the phones case crack at all? They should put these phones in an aluminum case instead of plastic. The plastic just flexes to much.
    No it was the silicon case Verizon sold me. I had the plastic screen they put on as well. Just the glass underneath cracked.
  11. #11  
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    After someome else posted a pic of their cracked screen on here, I called VZW and added insurance! Thanks for the pic and I'm so glad you had insurance.
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    what is the deductible?

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    $99 i believe
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    that's better then 200$ for iPhone
    Quote Originally Posted by dhm282 View Post
    $99 i believe


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    Quote Originally Posted by dhm282 View Post
    $99 i believe
    Yeah, it's 99.
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    Quote Originally Posted by Chrisy View Post
    After someome else posted a pic of their cracked screen on here, I called VZW and added insurance! Thanks for the pic and I'm so glad you had insurance.
    I actually wasn't going to get it since I got a one year contract but I decided at the last second to get it.
  17. #17  
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    I'll keep insurance for a year. I was going to keep my BlackBerry as a backup but I sold it. That will pay for a year of coverage.

    I didn't want to have to go back to my BB!
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    I got Squaretrade for $99 for two years with adh. Their deductible is $50 and coverage is $600 so technically I'd get $550 towards a new phone.

    Hope I never have to do that. My SI 2 case is arriving on Tuesday and I have a SGP screen protector. Hope it all helps.
  19. #19  

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    My suggestion is to forgo the insurance and not drop the thing
  20. #20  
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    Mine did the same on day 1! It cracked in the exact same place on mine! I wonder if that is a weak spot?? Mine dropped flat and not on the side and it cracked from the side right there and spread across the entire screen!!
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    Quote Originally Posted by Chrisy View Post
    I'll keep insurance for a year. I was going to keep my BlackBerry as a backup but I sold it. That will pay for a year of coverage.

    I didn't want to have to go back to my BB!
    That is exactly why I got it too. I thought about going back to my bb tour. That was enough to make me sick.
  22. #22  

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    Quote Originally Posted by htowngtr View Post
    I got Squaretrade for $99 for two years with adh. Their deductible is $50 and coverage is $600 so technically I'd get $550 towards a new phone.

    Hope I never have to do that. My SI 2 case is arriving on Tuesday and I have a SGP screen protector. Hope it all helps.
    Doesnt look like squaretrade covers a cracked screen, right?

    **EDIT i see the adh clause. So if you drop it by accident and screen cracks square trade would replace it? For 100 bucks for 2yr insurance I would jump on this vs going through verizons 8 buck a month plus what is it now 80, 90 buck deductuble...square trade is 50? I think I may jump on this tonight, anyone else not like this deal or see something wrong with it??
    Last edited by gerardv514; 03-27-2011 at 05:05 PM. Reason: added text
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    Quote Originally Posted by gerardv514 View Post
    Doesnt look like squaretrade covers a cracked screen, right?

    **EDIT i see the adh clause. So if you drop it by accident and screen cracks square trade would replace it? For 100 bucks for 2yr insurance I would jump on this vs going through verizons 8 buck a month plus what is it now 80, 90 buck deductuble...square trade is 50? I think I may jump on this tonight, anyone else not like this deal or see something wrong with it??
    Most times you can get a better deal with insuring your phone through your homeowners policy.

    Verizon has a $100 deductible, plus they give you a refurbished phone for ~$9 per month, then, will only cover certain "faults."

    My homeowners policy insured my phone for $900 with $0 deductible, all faults covered, with a new phone for $30 per year.
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    Bummer....
    Looks like a teardrop in the bottom left of the photo.
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    Quote Originally Posted by brown200 View Post
    Pretty bummed out...screen cracked.

    Dropped the phone while taking it out of my pocket to show someone.
    I knew it as soon as it hit the ground. It sounded like when Ralphy stepped on his glasses just aster he **** his eye out.

    I had a silicon case but it obviously failed.
    Thank God I have the insurance.

    Click image for larger version. 

Name:	TB Cracked screen.JPG 
Views:	252 
Size:	220.5 KB 
ID:	7887
    I just added insurance two days ago (after thinking it over). Your experience makes me glad I did. I added it through VZW and it cost 5.18/mo and it covers loss, damange, water, etc.

    -Frank
    Last edited by FrankXS; 03-27-2011 at 08:01 PM.
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