anon(2632)
Well-known member
Settings >about phone>software information.
WOW, how's your service?
Settings >about phone>software information.
WOW, how's your service?
my PRL is 15008
called verizon, tech support said there is no way to push any kind of PRL update and that the phone does it on its own
...refused to do anything else for me from there
I also asked about why I only have 2.5gb of total internal space which has been bugging me since day 1
what did they say about the internal space?
You mean for voice? Do you have the older 1x extender or the newer 3G extender? My extender works for voice (I hear the beep when placing/receiving a call) but it doesn't seem to use the 3G part of it....my phone will not pick up our extender.
Tonight I called tech support from Verizon and was surprised to get in touch with a very knowledgeable rep. The Hybrid push is a known issue, but ONLY for certain customers. These customers are in certain areas and are either former Alltel customers or customers that are accessing former Alltels equipment. I to have the 15008 PRL, however my location, New Jersey, I am not affected by the Alltel issue, and even though she said she would send the update to my phone, she stated that it can cause other issues. Since she seemed very knowledgeable about this information, I decided to take her advise and stay clear of this update.
For any of you guys using Alltel towers or equipment, all the info you have read is correct and this pushed update should serve you phone well. Just first verify you are in that Alltel local.
Myself I suffer from loss of internet sometimes moving from one place to another. (home to work). She asked if I frequently get the cannot connect for internet message. I do. She also asked if I get the 1X instead of 3G frequently. I do. She stated that this is a know issue with the Thunderbolt and it can be rectified very easy by doing a full factory reset from settings. Since I was having more issues with the Internet then the phone calls I am going to try this fix. I hate reloading and setting everything back up but I am going to try it anyway.
For anyone thinking of this, this operation puts your phone back to factory release condition. You will lose all contacts and data info. Make sure your contacts, calendar and misc info is backed up first. If you have a Google Account everything is and will reappear after you re sign back in.
Have you noticed any difference in signal quality?
You mean for voice? Do you have the older 1x extender or the newer 3G extender? My extender works for voice (I hear the beep when placing/receiving a call) but it doesn't seem to use the 3G part of it.
-Frank