Still have missing memory? Only 2GB
OK, when I first got my TB one of the first things I noticed was the just over 2GB memory. I called VZ and HTC and they both gave me some excuse that the total 8GB is there, but it was set aside for the OS. It sounded like a bunch of BS, but I figured I would wait and see if it would be provisioned differently after I installed a custom ROM.
So I have now installs a customer ROM (Perfect Storm 1.2), and the memory still shows just over 2GB.
Does anyone know what is going on here with this missing memory? I had the DInc with the same memory and it clearly showed about 7GB free.
Something is def not right here.
- 04-10-2011, 01:04 PM #2
- 04-10-2011, 01:37 PM #3
- 287 Posts
- bamf forever 1.10/3++
- 04-10-2011, 01:42 PM #4
- 04-10-2011, 02:10 PM #6
I've thought all along that the reason VZW "gave" us the highly touted 32GB of external memory was because they eventually (before release) realized the error of their ways on the 8GB of internal memory ads.
they should have just changed the spec sheets to reflect this then correct? Its not that its a big deal, but I contacted VZW several times about this when I got the phone and was told that the OS takes up the rest of the memory - so according to tech support the OS takes up over 4GB of space, lol
I just feel that they need to be accountable for these kinds of things. And yes, it is FALSE ADVERTISING
- 04-10-2011, 02:38 PM #8
- 04-10-2011, 03:03 PM #9
- 287 Posts
- bamf forever 1.10/3++
I don't see how they'd be able to remedy it. They won't be doing a recall, it's not that important (something like a fatal hardware issue on a massive scale) that they'd lose that much money.
Also it'd be incredible to have a desktop operating system take up that much memory let alone a mobile one. The numbers check out for a 4GB SLC eMMC and that's what I believe until new information comes up. It's an unfortunate situation but that's what ya got. I personally like the idea of SLC and the large SD card definitely makes it up to me. Overall I'm very happy with my phone and will be holding onto it.Make everything as simple as possible, but not simpler.
Yeah that's my point. My exact response to the rep was "so you expect me to believe that the OS takes up over 4gb"? Lol
Most likely I will never use all the space but the fact is that they should not advertise 8gb when there is only really 4gb of which 2.7 is available.
And my Inc had 8gb and after the OS and all apps installed I still had well over 6gb available to me for use. That's the way it should be and would be if there really was 8gb in this phone
- 04-10-2011, 04:51 PM #11
- 52 Posts
This is one of these "oversights" that I dont understand. Its not like VZW (or any carrier for that matter) does not get to use these phones for testing before they start selling them. When handsets go to the carrier, they are usually put in the hands of engineering, marketing, senior management, etc BEFORE they are even approved by the carrier. Then they still go through more testing before they are brought to the market.
That is why I dont understand how ANY phone gets released by a carrier with last minute software issues, or something like this memory "oversight"
Again, I think they need to have more accountability, and this goes for ANY carrier.
- 04-10-2011, 07:13 PM #13
well I sent a long email to VZW today, they always respond within a day. I detailed how they are misleading their customers, and that there is no way that the OS and apps take up over 4gb (like they told me when I called a few weeks ago), etc....
I will post the response here when I get it, I am interested to see what they have to say about it this time. I am sure that they have received MANY complaints on this now.
- 04-10-2011, 08:29 PM #15
- 04-10-2011, 08:38 PM #16
- 04-10-2011, 08:48 PM #17
Exactly, the product was bought at VZW, I didnt buy it from HTC. In this case, VZW is the distributor of the product, and they are the ones that need to back up the product as the retail arm for HTC.
All I am trying to do here is get an answer. I love the phone and have no regret buying it, I just feel that this is VERY confusing and misleading to customers, and they should be accountable for it.
If the specs of the phone said Android 2.2 and you got it home and it was really 2.1 would you not have a problem with that? Or if the processor was specd at 1ghz and when you got it home found it was only 500mhz would you be ok with that?
Like I said its not a huge deal, or dealbreaker to me, but it might be to some, and those people should know the TRUE specs of the phone.
- 04-10-2011, 09:00 PM #20
- 04-10-2011, 09:02 PM #21
And just to quantify my comment above - I *have* dealt with the likes of HTC, Huawei, and others. They are very difficult to communicate with, and their denial of issues like this has put them in bad cahoots with the US Federal Government (see: blocking Huawei network gear deals).
As a consumer, our *only* method of recourse is with VZW.
I understand your point on this, and do agree to a point. VZW is just my first step. But I also feel that VZW giving misleading info by saying it will be fixed in a software update, or that the OS and apps take up the "missing" 4+GB makes them accountable to get the correct answer to this issue.
I am sure in the end we will never know the truth, and the phone really only has 4GB, but like I said, VZW HAD to know this at some point BEFORE it went on sale.
- 04-10-2011, 09:05 PM #23
- 04-10-2011, 09:09 PM #24
That was with RIM on my previous BlackBerry Bold 9650 when the GPS sensor went haywire. RIM was useless - junior-level offshore (or onshore in their case - Alberta, CA) people who read from a knowledgebase.
Other than that, time after time, on device after device, Verizon has taken all of the responsibility (on Motorola, Samsung, RIM, and many other device manufacturers).
- 04-10-2011, 09:31 PM #25