Post OTA Battery Life Issue Under Investigation by HTC

**Dragon1473** · 05-13-2011, 05:20 PM

I just got off the phone with Verizon Customer Service regarding the battery life since the upgrade, and the representative told me she had received numerous calls about this and that there was actually a note in their system saying that HTC has begun investigating the issue.

She said the only two things that popped up in the system other than that were to purchase an extended battery or try a hard reset, but she said the reset was at my discretion and I may want to hold out and see what occurs from the investigation.

From what the representative told me ,it seems to be hit or miss on people having problems with the battery life, but she has gotten many more people complaining that the life has been atrocious instead of seeing no change or an improvement.

So, here's to hoping what the representative actually told me is true....and hopefully we'll hear something regarding this shortly. Has anyone else heard anything similar?

**Joe378** · 05-13-2011, 05:39 PM

If anything I get better battery life.

**potatolover1102** · 05-13-2011, 05:56 PM

Battery has become horrid since the update.

**Komodod** · 05-13-2011, 06:12 PM

Such strange inconsistencies. I have noticed much difference. Signal is about the same....gps is meh....battery is no different. Maybe my download didnt count. ????

**barlyhare** · 05-13-2011, 07:10 PM

I don't think I've noticed much of a change in battery life, it might be slightly better...

**droid83** · 05-13-2011, 07:13 PM

no real change at all. 2.3 is what we all need.

**Dragon1473** · 05-13-2011, 07:16 PM

My battery life has definitely tanked.... I went from 98% to dead in under four hours last night. With almost no use since I was at a party.

**danean69** · 05-13-2011, 07:17 PM

My Thunderbolt has the reboot issue since the update. And the battery is alot worse. I do have the extended battery but havent tryed it yet with the update. This is a really nice phone if HTC could just get the bugs fixed especially with the battery.

**OptimusNotPrime** · 05-13-2011, 07:20 PM

Since Update i have had Better Battery Life. I get like a Estimated hour longer? so nope my battery life is not suffering Knock on wood

**Dragon1473** · 05-13-2011, 07:22 PM

I've been grateful that I have not had the reboot issue, but my phone is also recharging slow as hell (especially over USB). For the most part, my phone sits at my desk with the USB charger recovering what was used during my commute. I am normally good to go by 5. Not the case today at all and I didn't come anywhere close to charged.

**panitsos** · 05-13-2011, 07:26 PM

well i did the update a few weeks ago when it was leaked out. no difference on battery life

**Dragon1473** · 05-13-2011, 07:28 PM

My coworker hasn't had any battery issues either. She did the update at the exact same time I did. Haven't had a chance to check my mom's phone yet, but I may have her hold off on the update just in case something does happen.... she isn't always near a charger like I am.

**Small_law** · 05-13-2011, 07:38 PM

Battery life has been about the same for me, but I'm using the 1600 slim extended battery, which took it from mediocre to somewhat acceptable to begin with. I have seen improvement in some apps syncing, especially the first-party Facebook app (the widget never used to update, now it does). No reboot issues whatsoever, and I really never had the hand off issue either. One question: did pressing the Home captive button on your home screen always bring up the leap display? If it did before the update, maybe I just never noticed it.

**ssethv** · 05-13-2011, 07:40 PM

I got my TB on the day the ota came out, battery sucks, that's why I ordered the 2750 htc w/cover today from AC:-) soon to root and see if that helps...

sent from my TB via tapatalk

**VideoEngineerAJS** · 05-13-2011, 07:47 PM

After 4 hours on LTE with the phone on full brightness I've made 2 phone calls, browsed AC, chatted with a friend on Facebook chat, and did 2 speed tests and I'm at 75 percent.

**Dragon1473** · 05-13-2011, 07:48 PM

ssethv, how long is your stock battery lasting?

**Dragon1473** · 05-13-2011, 07:50 PM

WebDev, my battery was great until I did the update. I would typically get 12-14 hours out of a charge under moderate to heavy (4sq, facebook, web browsing, calls, and texting). the battery had never lasted me less than 9 hours even on my busier days.

**Mr.Slave** · 05-13-2011, 07:51 PM

You do realize that you only get half the current when you charge through your computer than if you charged off the wall. So it will take you twice as long to charge your battery from your computer than from your wall outlet. Just FYI.

**cameronmangast** · 05-13-2011, 07:51 PM

I was not able to do an update.

**jubei33** · 05-13-2011, 08:09 PM

T-Bolt owner for about 3 weeks now. I love what the phone offers in features but this battery issue is really make me wish I waited for something else. Since the update, things have really hit bottom on B-Life and I keep having reboots, so far 4 times today.

**One Radical Dude** · 05-13-2011, 08:16 PM

Of what I've witnessed, there were some improvements, but not without a problem or two. Let me go over the issues: I have had two reboots, one immediately after the update Friday afternoon, and one not too long ago while having the device in the charger. That really needs to be addressed. This is happening for some more than others. Also, while I haven't seen this happen as much, I still see 3G disappearing and reappearing (I live in a non-4G LTE market). On the upside, it seems like the battery life for me was a bit better than it was before the update. Also, after messing with GPS Status, the GPS works better. Dunno if it's really fixed permanently or not, but it works fine now. So while the update isn't a total waste to me, the issues that I mentioned need to really be looked at and resolved ASAP.

**ltredbeard** · 05-13-2011, 08:46 PM

I updated when it leaked a while back and battery life was the same, maybe a little better. Recently I went to a custom ROM with the updated included and I have amazing battery life. Under normal usage it last 2 full days.

Originally Posted by Small_law

One question: did pressing the Home captive button on your home screen always bring up the leap display? If it did before the update, maybe I just never noticed it.

Yup that was always a feature.

**Cenzo** · 05-13-2011, 08:53 PM

I, like another poster had 1 reboot a short while after the upgrade and then a random reboot while using the phone today. My battery got worse after the upgrade but after a bump charge it was right back to where it was or slightly better.