Results 1 to 12 of 12
  1. Thread Author  Thread Author    #1  

    Default just got this message from Htc

    I understand that your Thunderbolt has been rebooting ever since you downloaded the most recent update. Scott, we are aware of this issue and our engineers are working on this issue to get it resolved as soon as possible. We appreciate your patience with us as we resolve this and apologize Scott, for any inconvenience this may cause for you. To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number . Sincerely, Terri HTC
  2. #2  

    Default

    Check out Phil's post on the News page: HTC, Verizon working on ThunderBolt reboots
  3. #3  
    EricWiz's Avatar

    Posts
    122 Posts
    ROM
    Stock (For now)

    Default

    Im shocked you got that answer! It's good that they are working on it but I am sure that is not helping feel much better right now...
  4. #4  

    Default

    I have never got a re-boot. Hope it is the same if they release a new ota upgrade and I install it.

    Sent from my HTC Thunderbolt.
    Samsung Galaxy S3 - HTC Droid Incredible - HTC Thunderbolt - Asus Transformer TF101-B1 with dock - Nook Color - Logitech Revue.
  5. #5  
    soccerfon711's Avatar

    Posts
    373 Posts
    Global Posts
    365 Global Posts
    ROM
    Stock

    Default

    Quote Originally Posted by Kronko View Post
    I have never got a re-boot. Hope it is the same if they release a new ota upgrade and I install it.

    Sent from my HTC Thunderbolt.
    You probably haven't noticed it. I've come back to my phone and the run time says an hour, when it was really off the charger for 4 hours, indicating a reboot.

    The reboots are really widespread. It's not just a few people.
  6. #6  

    Default

    No reboots for me. I've had one random shutdown since the OTA. Hopefully it stays that. My current uptime is 71 hours (after a self reboot). Hope I didnt just jinx myself!
  7. #7  

    Default

    I was having about 3-5 reboots/day since the OTA. I did the battery pull yesterday afternoon and have not had one since (knocking loudly on my particle board desk!!!!). Hope that HTC gets this worked out because I'm really loving this phone, even with its bugs!
  8. #8  

    Default

    OTA update installed last week ... Uptime 34hrs32min... Awake time 9hrs30min... Since unplugged 2hrs41min ... stock battery 87% ... LTE on ... biggest battery drain=Display ... last and only random reboot 4 days ago. Over 60 apps installed.

    Sorry to hear about everyone's troubles. Maybe we should start a thread where people having the worst reboot problems list every app they have installed. Could be a common problem with a poorly coded app. Just sayin'. We haven't exactly eliminated all the possibilities here but everyone is awfully quick to affix blame.
  9. #9  

    Default

    I was getting reboots when I had the phone set to 3G-only mode. Now I have the phone set to use 4G LTE and it has not rebooted since.

    In addition the uptime stat, the main way I notice the phone has rebooted is when my AIM app icon is not present in the status bar.
  10. #10  
    Xharakov's Avatar

    Posts
    58 Posts
    ROM
    stock

    Default

    I STILL have not gotten the OTA update (not by choice, it has just not showed up even trying to get it manually), and my phone reboots once or twice a week. No real damage done, but come on, it should not be happening at all unless I want it to happen
  11. #11  

    Default

    Well I wasn't experiencing reboots but I've had 2 in 48 hours now. At least they have not been frequent. Looks like the OTA is at fault since I never experienced reboots before the update. At least they are working on a solution and, hopefully, we'll have the GB udpate before the end of June.
    I choose Android...it's only logical.
  12. #12  
    DCoy82's Avatar

    Posts
    64 Posts
    Global Posts
    418 Global Posts

    Default

    Did you email them first and get that as a response or did they just randomly email it to you?

Posting Permissions

B