Samsung Charge Free of Charge!!
Wifie is having reboot issues with her phone mine is fine. So I called Verizon today and said look we have had this thing replaced several times now and we are still having bad reboot issues with this one handset. Verizon girl says Oh I know we are having issues with that handset since the software update what can we do to fix your problem. Startled I say.... Ahhhh I would like a handset that works properly....she says would you like to try a Charge instead?????? I'm like your going to send me a new phone Oh yea let me see if I have any in stock Oh yea I do I say OK! she says it will be FedEx overnight. WOW! Now im not a big fan of the phone but at least Wifie will have a new handset.
- 05-24-2011, 05:38 PM #2
- 05-24-2011, 05:39 PM #3
- 05-24-2011, 05:50 PM #5
- 05-24-2011, 08:04 PM #6
Played around with a Charge today at the Verizon store. Nice screen although not a fan of the physical buttons. Although it's a matter of personal preference, I didn't find the Charge to be too "plasticky" as described by others.
- 05-24-2011, 08:11 PM #7
i've been having battery problems with my thunderbolt, saying how come the stock droid charge lasts 2 days with usage, while my ext batt tb won't even make it 24 hours on idle. talked to a 2nd level rep for a while and she basically said, what do you want to do, do you want a droid charge? if i had wanted one, i'm sure i could get one. though, the main reason for the phone is skype which the droid charge does not have, so i didn't persue that avenue.
btw, it seems like the ext battery is out everywhere, they wanted to send me a free ext battery, but could not since there were none in stock in their warehouse, and none in stock at my local store either. oh well.
- 05-24-2011, 08:29 PM #8
- 05-24-2011, 09:21 PM #9
- 05-24-2011, 09:55 PM #11
i had a first level tech tell me, "there is no troubleshooting guide for the thunderbolt". uh huh.
- 05-24-2011, 09:56 PM #12
- 05-24-2011, 11:26 PM #13
I had a faulty power button on my first Tb. Then the replacement had screen separation problems. Now this third replacement shuts off in my pocket constantly. I've tried everything. When I called vzw they told me there isn't anything they can do about it. Should I try to go in a store and see what they say?
Well here is how they exchanged it. The phone is not a refub that I can tell no added stickers of any kind. They sent a service replacement phone and all retail packaged accessories including the battery and the battery door that did not come with the phone itself.
- 05-25-2011, 09:13 PM #15
So do you think if i start a "fit" in a vzw corporate store...they will give me the new one as well as if i say i did the master reset and the ota and it still reboots....mine also has gps, screen issues....keyboard issues...and just shuts off...not even reboots sometimes...
- 05-25-2011, 09:34 PM #17
- 05-25-2011, 09:41 PM #18
Im going friday to the vzw corporate store here on university in FL....there pretty nice and if they don't give me a new phone...not refurbished...new...i paid 600 out for a defective screen, no typing, short circuited, short battery life, almost no gps phone....no...if not ill call corporate...
If by the end of an hour or 2 i don't have one, htc will be hearing from me...
- 05-25-2011, 11:21 PM #20
I tried to have the thunderbolt replaced again today. All they offered me was another refurbished thunderbolt. I was told they don't do multi fru replacements anymore. She suggested I sell the tb on Craigslist and buy a new phone if I don't like it.
- 05-25-2011, 11:55 PM #21
- 05-26-2011, 12:42 AM #22
btw, their 100+point inspection doesn't directly cover most of the problems with the tb such as frequent restarts, high drain idle, gps lock problem, etc. so most likely, the same phones with problems are passed around and around...
- 05-26-2011, 10:18 AM #23
- 59 Posts
The Charge is actually a pretty decent device. I was in a verizon store the other day checking one out. Im not a fan of Touch Wiz though. I downloaded Go Launcher Ex on the device while in store and thought it was much better than the stock UI on that phone. Good Luck to you and your Wife. Im sure she'll enjoy it
- 05-26-2011, 10:24 AM #24
- 05-26-2011, 11:36 AM #25