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  1. Thread Author  Thread Author    #1  

    Unhappy Am I really the first cracked screen?

    All right, sorry, I'm new, everything about this post screams, "F*ck you, newb", but hey, you gotta start somewhere.

    Well anyway, on a college visit to UB (uni at buffalo) and I was sitting in one of those movie theater/auditorium chairs, about a foot off of the concrete ground. Long story short, phone slips, falls, cracks. Screw me, right? Owned this phone 3 days, just starting to love everything about it, my ballistic case (thank you forums for the case knowlege), comes tomorrow. Refused a replacement from amazon.

    TL;DR : cracked my screen after 3 days.

    My main question is I am relatively new to smartphone hardware, and would replacing the touchscreen/ digitizer be an arduous, confusing task?
    This makes it look easy
    How to Repair a Broken Screen on a Tablet or Phone | How To | TechNewsWorld

    Should i do it myself or look locally,

    If i just cracked the lens (backround full works,) do i also need a digitizer?

    If i do it myself, would i buy this?
    New LG G2 D801 D802 Digitizer Touch Screen Top Outer Glass Panel Lens Black | eBay

    or this
    Amazon.com: ePartSolution-OEM LG G2 D801 D802 LCD Display Touch Digitizer Screen Assembly Black Replacement Part USA Seller: Cell Phones & Accessories

    Thanks all, Case is on the way for my useless phone
    Last edited by 2ofHearts_ineedyou; 10-15-2013 at 12:50 AM.
  2. #2  
    Golfdriver97's Avatar

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    Default Re: Am I really the first cracked screen?

    Quote Originally Posted by 2ofHearts_ineedyou View Post
    All right, sorry, I'm new, everything about this post screams, "F*ck you, newb", but hey, you got start somewhere.

    Well anyway, on a college visit to UB (uni at buffalo) and I was sitting in one of those movie theater/auditorium chairs, about a foot off of the concrete ground. Long story short, phone slips, falls, cracks. Screw me right? Owned this phone 3 days, just starting to love everything about it, my ballistic case (thank you forums for the case knowlege), comes tomorrow. Refused a replacement from amazon.

    TL;DR : cracked my screen after 3 days.

    My main question is I am relatively new to smartphone hardware, and would replacing the touchscreen/ digitizer be an arduous, confusing task?
    This makes it look easy
    How to Repair a Broken Screen on a Tablet or Phone | How To | TechNewsWorld

    Should i do it myself or look locally,

    If i just cracked the lens (backround full works,) do i also need a digitizer?

    If i do it myself, would i buy this?
    New LG G2 D801 D802 Digitizer Touch Screen Top Outer Glass Panel Lens Black | eBay

    or this
    Amazon.com: ePartSolution-OEM LG G2 D801 D802 LCD Display Touch Digitizer Screen Assembly Black Replacement Part USA Seller: Cell Phones & Accessories

    Thanks all, Case is on the way for my useless phone

    Welcome to the forums.
    Unlike other forums sites, we try to be a lot more welcoming. Everyone is new at one point or another. At one point Emeril Lagasse was new to cooking, and Michael Jordan was horrible at basketball.

    To your question. From everything I have seen on other sites that tear down electronic devices, most cell phones are a pain because in trying to repair, in your case the screen, you have a chance at damaging other components like the ribbons and digitizers.

    If you don't have insurance, I would contact LG and ask what they can do for you.

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
  3. #3  

    Default Re: Am I really the first cracked screen?

    If you paid for the phone with a credit card, check to see if the card has purchase damage protection. Many cards pay for damage within 30 days or longer from date of purchase.

    Posted via Android Central App
    Thanked by 2:
    Golfdriver97 and tippmann15 like this.
  4. Thread Author  Thread Author    #4  

    Default Re: Am I really the first cracked screen?

    Well, amazon won't replace, but ill got to verizon tonight. If there is no avail, i'll have to bring it somewhere or try to do it myself; If i do it myself, my lcd seems to be ok, do i just need this? (real question, is there a digitizer included with this?)
    Amazon.com: ePartSolution-OEM LG G2 D801 D802 LCD Display Touch Digitizer Screen Assembly Black Replacement Part USA Seller: Cell Phones & Accessories

    Also, i heard i can still buy insurance if i can call on the phone? maybe i can try that, it's been 3 days.
  5. #5  

    Default Re: Am I really the first cracked screen?

    Quote Originally Posted by 2ofHearts_ineedyou View Post
    Well, amazon won't replace, but ill got to verizon tonight. If there is no avail, i'll have to bring it somewhere or try to do it myself; If i do it myself, my lcd seems to be ok, do i just need this? (real question, is there a digitizer included with this?)
    Amazon.com: ePartSolution-OEM LG G2 D801 D802 LCD Display Touch Digitizer Screen Assembly Black Replacement Part USA Seller: Cell Phones & Accessories

    Also, i heard i can still buy insurance if i can call on the phone? maybe i can try that, it's been 3 days.
    Well Verizon had open enrollment on insurance recently (not sure if it's still going on), but I doubt they would let you enroll if it's already been damaged.
  6. #6  
    jaime1822's Avatar

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    Default Re: Am I really the first cracked screen?

    Quote Originally Posted by 2ofHearts_ineedyou View Post

    Also, i heard i can still buy insurance if i can call on the phone? maybe i can try that, it's been 3 days.
    You have 30 days from date of purchase to add the insurance with Verizon.
  7. #7  

    Default Re: Am I really the first cracked screen?

    Enroll over the phone. As long as you can make a call it should activate. But I would wait a couple months to claim, don't make it obvious.

    Sent from my SM-N900V using Tapatalk
  8. #8  

    Default Re: Am I really the first cracked screen?

    There was a really long thread in another section (can't remember which one right now) about buying insurance after you break your phone. I call BS on doing it this way! It is out and out stealing. Now the OP never said he had plans to do this and his first thought is fixing it himself so I give him props!
  9. #9  

    Default Re: Am I really the first cracked screen?

    I would NOT try to do it myself. It is NOT as easy as the videos make it. Those guys do dozens of phones a day so they know just how much pressure to apply, how much heat, etc. The curved edges on this glass and the nontraditional placement of buttons may make it tricky.
  10. #10  

    Default Re: Am I really the first cracked screen?

    I also dropped my G2 and did my research. Apparently, some people on xda sent theirs in to LG and got the screen fixed for $105. I was still within my 30 days so called Verizon, got insurance, filed a claim the same day, and got a new G2 overnighted to me for a $50 deductible. I also did not call from my phone as most of the screen would not register my touches.
  11. #11  

    Default Re: Am I really the first cracked screen?

    You really are the first person because I am the second person to have been sitting in a chair and have their LG G2 fall 2 feet to the ground and break and now Sprint tells me I must buy a new phone after purchasing that phone 20 days earlier or get it repaired for $200. I don't see how this special gorilla glass cannot handle a fall 2 feet to the ground and not even a hard hit. I have dropped wine glasses beer bottles sunglasses any type of glass you could think of the same way and that stuff is not bro that easily. It's very upsetting especially during Christmas when I have to buy gifts so if someone for LG is reading this please contact me preferably with a new phone my feelings are hurt
  12. #12  

    Default Re: Am I really the first cracked screen?

    It all depends on the angle you drop it at.
    Glass is glass.

    - Android Central App. N'oublions jamais l'Australie, Villers-Bretonneux. Prepare for January 26.
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    Credo faber est quisque fortunae suae
    I believe every man is the artisan of his own fortune
  13. #13  

    Default Re: Am I really the first cracked screen?

    Quote Originally Posted by tx_tuff View Post
    There was a really long thread in another section (can't remember which one right now) about buying insurance after you break your phone. I call BS on doing it this way! It is out and out stealing. Now the OP never said he had plans to do this and his first thought is fixing it himself so I give him props!
    No different than Obamacare. Just consider it a pre existing condition.
    somenothingness likes this.
  14. #14  

    Default Re: Am I really the first cracked screen?

    my screen broke just going out in the cold weather for the first time
  15. #15  

    Default Re: Am I really the first cracked screen?

    Quote Originally Posted by mikeracing View Post
    my screen broke just going out in the cold weather for the first time
    I highly doubt that....you go into the cold and just like that the screen cracked.....c'mon....

    Sent from my VS980 4G using AC Forums mobile app
    nolittdroid and tx_tuff like this.
  16. #16  

    Default Re: Am I really the first cracked screen?

    gotta say some of the negativity on this board and thread in general by certain people is BS. Just to say some of the people claiming their phone screen cracked outside in the cold is correct. I just today received my replacement for my g2 and am trying to figure out how to get my stuff off from my old phone with a completely unusable screen with a pattern lock. looking like I might be SOL. But, to back up what others are saying the night be4 last I left phone in car overnight got in the next morning and picked up phone and spiderweb crack from one end to the other. called insurance company and they stated that they are getting an increasing number of calls about this issue.
  17. #17  
    Haalcyon's Avatar

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    Default Re: Am I really the first cracked screen?

    I dont know how cold it was but several hours at <32 causing damage to a phone sounds about right to me. Itd be nice if they were more durable but LCDs cracking in cold temperature doesn't seem outlandish.

    gp8.3
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  18. #18  

    Default Re: Am I really the first cracked screen?

    well the problem with the gorrilla glass is they make it harder and harder to keep it from scratching but you also make it more and more brittle.

    and for anyone that has taken a hot glass pan and put it into luke warm water knows that thermal shock will kill glass if there is any defect in the glass at all for a extreme example ( )
  19. #19  

    Default Re: Am I really the first cracked screen?

    Quote Originally Posted by Adawg1203 View Post
    I highly doubt that....you go into the cold and just like that the screen cracked.....c'mon....

    Sent from my VS980 4G using AC Forums mobile app
    It's possible, happened to my tablet (Trio Stealth G2 '7"), and then I read the owners manual and it said "keep out of extremely cold or extremely hot weather"
  20. #20  

    Default Re: Am I really the first cracked screen?

    Quote Originally Posted by dc5_alex View Post
    I also dropped my G2 and did my research. Apparently, some people on xda sent theirs in to LG and got the screen fixed for $105. I was still within my 30 days so called Verizon, got insurance, filed a claim the same day, and got a new G2 overnighted to me for a $50 deductible. I also did not call from my phone as most of the screen would not register my touches.
    Verizon would charge me $99 deductible for anything outside of manufacturer defect. I have had to replace mine 1 time for a failed KK install. But that fell under man. defect.
  21. #21  

    Default Re: Am I really the first cracked screen?

    Yes but the reason it was $50 instead of $100 and up. Is because they gave you a refurbished phone. I had that kind of insurance on my own plan. But if you get the right insurance like TechProtect though Verizon(find a retailer that sells it before you buy a phone there) instead of Asurion and others, the give you a new phone straight from the store vault for a fraction of the full retail of the phone.

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