Cannot delete- deleted emails
I have an Lg G2 from Verizon. I have my phone set to delete emails from the server when I delete them from the trash but soem emails are getting stuck in the trash and I am unable to delete them. The option is there but nothing happens when I hit delete. I have tried to delete them individually and I get the option to delete it and a confirmation that the email will be permanently deleted, after I select OK- nothing happens. I have removed and re-added the email account which removed the emails that were currently stuck but now there are more today. I am thinking this might have something to do with me maybe deleting the emails from the server before deleting from the phone?? Any ideas?
- 01-03-2014, 02:22 PM #2Motorola Moto X (212.55.26.ghost_verizon.Verizon.en.US, KitKat 4.4.4) - Motorola Moto 360 (LWX48T, Lollipop 5.0.1) - Motorola Moto G (210.12.41.falcon_cdma.Verizon.en.US, KitKat 4.4.4)
What other devices have I had? Here's my phone timeline.
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- 01-03-2014, 03:38 PM #3
- 01-04-2014, 03:55 PM #4
- 1 Posts
Re: Cannot delete- deleted emails
I was having the same problem, but I think I figured it out. In your Account Settings, instead of selecting Delete from server - "when I delete from trash box" (which seems the obvious one to choose), select Delete from server "When i downloaded from server". I do not know why this works, but finally, I could successfully delete my over 2000 emails. I tried everything else and still they were there. When I checked this option, I could finally delete them. Hope this helps.
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