- 2 Posts
Screen dead spot
I'm having an issue where my g2's knock on feature has stopped working (anywhere on the screen) and my phone has developed a dead spot across the top of the screen. The dead spot is a straight line, but it's a bit inconsistent (here's a screen shot of it http://imgur.com/UJM0dJB)
It started immediately after removing and then reinserting the SIM card, followed by a reboot (my brother thought it was an SD card slot and wanted to play his music).
Has anyone seen this before or does anyone know of a fix?
- 07-24-2014, 12:54 PM #2
- 07-27-2014, 07:32 AM #3
- 07-30-2014, 08:15 AM #4
- 44 Posts
Re: Screen dead spot
How to fix LG G2 KNOCK ON NOT WORKING issue
Both mine and my wife's G2 had the exact same issue, dead screen area and knock on fail. I didn't find out about this potential fix until after I had sent it in for exchange. Please report back and let us know if it work.
- 07-31-2014, 12:51 AM #5
- 18 Posts
Re: Screen dead spot
I cannot get anything to happen when I type in the "3845#*980#...(my model number is 980). I'm not sure if the menu is supposed to automatically appear after typing the last #, but nothing happens. And, if I hit the send, I just get a "Welcome to Verizon Wireless we cannot complete your call" recording.
There were other hidden menu instructions (Dial: ##228378 + send (Verizon)), and I do get the menu for that, but I cannot run the AATFull test because nothing happens when I try to press the screen for that option (although I can scroll up and down, it does not allow me to select it even though that option is illuminated). And the option to Update Touch Firmware is nowhere to be found.
- 07-31-2014, 08:00 AM #6
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