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  1. Thread Author  Thread Author    #1  

    Default Verizon Samsung Galaxy Note 3 - Sound issue with play music.

    Has anyone had any issues with the audio when using Google play music? I love the service and subscribed but I'm having an issue with the audio playing very low. I can toggle the EQ off and the sound goes up but I lose the EQ sound. If I power cycle the device the sound will go back to normal. Just wondering if anyone had any issue like this as well.

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  2. #2  

    Default Re: Verizon Samsung Galaxy Note 3 - Sound issue with play music.

    Having the same issue. Anyone have any solutions?
  3. #3  

    Default Re: Verizon Samsung Galaxy Note 3 - Sound issue with play music.

    No issues with volume over BT or via the headphones.

    My only issue is sometimes songs mysteriously go into "fast playback" mode and artists sound like chipmunks. But I think that has to do with LTE service.
  4. #4  
    byrds8's Avatar

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    Default Re: Verizon Samsung Galaxy Note 3 - Sound issue with play music.

    Every Android phone I have ever had had this same issue. You can use the EQ but you cant turn most any slider to max or else the volume drops. I never could figure out why that happened and it only seemed to in Play. Either way its normal for the OS.
  5. #5  

    Default Re: Verizon Samsung Galaxy Note 3 - Sound issue with play music.

    I don't think it is normal at all. I am having a new issue, just the past couple of days, and it is only when an AUX cable is plugged in. Doesn't do it over my BT ear buds.

    If I have it plugged in via aux cable in my truck and skip to the next track, the volume goes down to where I can't hear anything. If I unplug, play through the speakers, then plug back in, it's fine until I skip to the next track. Driving me nuts.
  6. #6  

    Default Re: Verizon Samsung Galaxy Note 3 - Sound issue with play music.

    Quote Originally Posted by hawkeye680 View Post
    I don't think it is normal at all. I am having a new issue, just the past couple of days, and it is only when an AUX cable is plugged in. Doesn't do it over my BT ear buds.

    If I have it plugged in via aux cable in my truck and skip to the next track, the volume goes down to where I can't hear anything. If I unplug, play through the speakers, then plug back in, it's fine until I skip to the next track. Driving me nuts.
    - - - Updated - - -

    I just got the note 3 and I have the same issue... Did you find a work around? Thanks
  7. #7  

    Default Re: Verizon Samsung Galaxy Note 3 - Sound issue with play music.

    It's been a while now but I think it was addressed by an update to Music.
  8. #8  
    vzw8830's Avatar

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    Default Re: Verizon Samsung Galaxy Note 3 - Sound issue with play music.

    I'm still having this issue, works fine over bt. But headphone jack does it.

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