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  1. Thread Author  Thread Author    #1  
    smccloud's Avatar

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    Default Can't access Play store

    I can't access the Play store on my phone by opening the app. If I go through an ad it works fine. Anyone have an idea what could be causing this?
    I've tried clearing the data for it as well.

    Sent from my SM-N900V using Tapatalk
  2. #2  
    Trees's Avatar

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    Default Re: Can't access Play store

    Does a reboot help?
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  3. Thread Author  Thread Author    #3  
    smccloud's Avatar

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    Default Re: Can't access Play store

    Nope, a reboot does nothing

    Sent from my SM-N900V using Tapatalk
  4. #4  

    Default Re: Can't access Play store

    Have you tried clearing the Play Store's cache? If that doesn't work then try wiping the cache partition.
  5. Thread Author  Thread Author    #5  
    smccloud's Avatar

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    Default Re: Can't access Play store

    Another cache and data clear along with another reboot mostly fixed it. Still get a timeout every once and a while but it's at least usable

    Sent from my SM-N900V using Tapatalk
  6. Thread Author  Thread Author    #6  
    smccloud's Avatar

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    Default Re: Can't access Play store

    And it started again. Only happens on the Play store home page. Searching works fine. Even tried a hard reset of my phone and that did nothing.

    Sent from my SM-N900V using Tapatalk
  7. #7  

    Default Re: Can't access Play store

    I was going to suggest uninstall all updates and let it re-update, but your hard reset should have done just that. I had a similar problem on my S2 and wound up deleting my Gmail account and reinstalling it and my play store was fine afterwards.

    from my "Note 3" on Tapatalk
  8. #8  

    Default Re: Can't access Play store

    Quote Originally Posted by smccloud View Post
    I can't access the Play store on my phone by opening the app. If I go through an ad it works fine. Anyone have an idea what could be causing this?
    I've tried clearing the data for it as well.

    Sent from my SM-N900V using Tapatalk
  9. #9  
    gozirra's Avatar

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    Default Re: Can't access Play store

    I've seen this happen if you buy / install an app from the Google Play store, and then afterwards Google / the author decides to remove it from the store. SOME of your settings say its there and authorized, some don't. As others have mentioned, deleting your Google account and recreating usually fixes it (as well as a factory reset), as long as you don't let it restore all the apps (i.e. you reinstall the ones from the store individually).
  10. #10  

    Default Re: Can't access Play store

    Make sure in date and time menu in settings are right. I had the same issue and it was because somehow it was set to manual, and it would not connect to the play store.

    Posted via Android Central App
  11. #11  

    Default Re: Can't access Play store

    I bet I can fix your problem lol
    Go and download adaway. Apk . That would solve this problem

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