1. majormarkd's Avatar
    So it's been a couple of weeks since I've used my S Pen on my Verizon Note 3. I pulled it out tonight to the normal "zip" noise and attempted to use it. Notta. Nothing. Nope.

    The screen does not respond to the pen, nor does it respond to the button.

    I've tried restarting the phone but now I do not even get the sound denoting the removal or insetting of the SPen... UUUUGGGHHHHHHHHH

    Oddly enough the lock screen recognizes the movement (I use the paint splotchy screen with lots of red/yellow/blue/green) of the pen, but it will not respond to any presses or anything. It simply makes drags / waves through the background but nothing else.

    The only odd thing I've done since the last time I used the Spen was use the pen on a Surface Pro 2 to select/write things. I've returned the Surface Pro 2 due to a muting problem so I cant do much on that end.

    Any thoughts / Ideas???

    thanks!
    02-27-2014 09:41 PM
  2. yarnsrj's Avatar
    Double check the S pen settings to make sure it wasn't accidentally turned off.

    from my "Note 3" on Tapatalk
    02-27-2014 10:08 PM
  3. majormarkd's Avatar
    Where would the S Pen on/off be? I had double checked the S Pen Detection, Keeper, and other options under the S Pen settings, but there is no "on/off" s-pen option
    02-27-2014 11:03 PM
  4. yarnsrj's Avatar
    Actually I meant checking the settings, which is what you did so that's not the problem. You may have to replace your pen. A trip to Verizon I would imagine. Sorry I couldn't be more help.

    from my "Note 3" on Tapatalk
    02-27-2014 11:40 PM
  5. majormarkd's Avatar
    No problem.

    On another note - I've had the Note 3 since launch... will verizon be able to do anything anyway?
    02-27-2014 11:46 PM
  6. yarnsrj's Avatar
    I would imagine so as long as you have one of their equipment protection plans. Still worth a shot. I've also seen them online ranging from $12- $30.

    from my "Note 3" on Tapatalk
    02-28-2014 02:30 AM
  7. RodZB's Avatar
    Same problem and symptoms here. However it is not the pen that is the problem, but the phone/screen itself. My S Pen works fine on other Note 3s and the S Pen from other Note 3s also do not work in my Note 3. Finger swipes and taps work fine. I haven't done any updates of late.
    06-17-2014 08:09 AM
  8. tgt1's Avatar
    Did you find any solution to this problem, I am having exactly the same issue. Thanks.
    07-11-2014 06:28 AM
  9. anon8380037's Avatar
    Just covering the settings.

    Controls - Motion Control - Air Command needs to be on, and Pen Detachment Options not set to None.
    07-11-2014 07:33 AM
  10. Ndrw1883's Avatar
    Help needed. Note3 Spen suddenly stop working. My Spen works fine with other note3. But the phone does not function with any Spen at all. Is it a software update issue or any apps causing this? Detachment options works fine. Still no Spen detection/ responses. Any updates for this problem?
    11-05-2014 12:36 PM
  11. sho1992's Avatar
    Did you find any solution to this problem, I am having exactly the same issue. Thanks.

    Mate, check if the s pen is disabled. Go to settings, control, s pen. Make sure it's not ticked. If this still doesn't work then move over to air command and make sure that air command is turned on. Mine worked this way
    11-10-2014 07:32 PM
  12. PierreChacko's Avatar
    Did you get the S-Pen working finally?
    12-08-2014 07:06 AM
  13. bigrob3375's Avatar
    I loaded the latest software update on my note 3. Since I've done so my s pen when I try n screenshot and also if I wanna use the feature that let's you hold button down on pen and draw around what you want to save our share. Neither now is able to be done since the update. In order to do now I have to bring up the half circle option thing
    05-04-2015 11:43 AM
  14. Jalopiejoe's Avatar
    Double check the S pen settings to make sure it wasn't accidentally turned off.

    from my "Note 3" on Tapatalk
    Correct ~ I found after the Lollipop update that my S Pen settings were turned OFF.
    Turn ON Air Command!
    Turned things back on ~ problem solved!!

    Sent from my Galaxy Note 3 "Size Does Matter!"
    05-04-2015 01:41 PM
  15. Rajkumar Mahato's Avatar
    Double check the S pen settings to make sure it wasn't accidentally turned off.

    from my "Note 3" on Tapatalk
    05-15-2016 12:56 AM
  16. msethier's Avatar
    Samsung fixed my phone without the s pen inside. I don't think they plugged it in. How can I do this myself
    07-11-2016 12:09 AM
  17. isurunk's Avatar
    Same problem and symptoms here. However it is not the pen that is the problem, but the phone/screen itself. My S Pen works fine on other Note 3s and the S Pen from other Note 3s also do not work in my Note 3. Finger swipes and taps work fine. I haven't done any updates of late.
    were you able to fix the issue. i have the same issue right now with my note4
    11-13-2016 05:52 AM

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