1. dkwannabe's Avatar
    I bought the note 3 week of launch in October. December I bought the Samsung smart dock. HDMI, audio & all 3 usb ports worked flawlessly. I could use a flash drive, wireless mouse dongle or anything else. I hadn't used the dock in a few weeks but decided to yesterday & to my dismay none, ZERO of the USB ports work. HDMI & sound still fine but nothing for the USB ports. I've had 2 OTA updates since I've had the phone. I was just wondering if anyone else has had this problem. Is there a solution?

    Thank
    03-13-2014 07:49 AM
  2. AndroidDev01's Avatar
    I bought the note 3 week of launch in October. December I bought the Samsung smart dock. HDMI, audio & all 3 usb ports worked flawlessly. I could use a flash drive, wireless mouse dongle or anything else. I hadn't used the dock in a few weeks but decided to yesterday & to my dismay none, ZERO of the USB ports work. HDMI & sound still fine but nothing for the USB ports. I've had 2 OTA updates since I've had the phone. I was just wondering if anyone else has had this problem. Is there a solution?

    Thank

    Try enabling it in settings. It might have been disabled accidentally.
    03-13-2014 09:09 AM
  3. dkwannabe's Avatar
    Can you walk me through how to find these settings?

    Thanks

    Posted via Android Central App
    03-13-2014 05:41 PM
  4. dkwannabe's Avatar
    I'm not seeing any option to re-enable usb. Can someone please help me out.

    Posted via Android Central App
    03-16-2014 09:31 AM
  5. pdub73's Avatar
    delete please
    Attached Thumbnails Verizon Note 3: No USB after 4.3 update.-usb.jpg  
    03-16-2014 06:01 PM
  6. dkwannabe's Avatar
    I don't have a PC. The usb ports on the Samsung Smart Dock are the USB ports I'm talking about. Nothing with a computer....

    Posted via Android Central App
    03-16-2014 08:34 PM
  7. pdub73's Avatar
    Sorry...didnt read thoroughly

    Sent from my SM-N900V using AC Forums mobile app
    03-17-2014 04:04 PM
  8. christobal's Avatar
    I am also having a hard time getting audio out of the USB charging port using my car dock. It worked after I enabled it when I bought the phone in November, but now it doesn't and I can't find anything in settings for it.
    03-20-2014 04:54 PM
  9. GANote3's Avatar
    Have you did a soft reset and cleared the cache since the update. After an update it is always a good idead to wipe the cache. It will not hurt the phone at all.

    Sent from my SM-N900V using AC Forums mobile app
    03-20-2014 05:49 PM
  10. christobal's Avatar
    Hmmmm. I have not heard of "clearing the cache" on a phone before. Any quick instructions on how to do that? It's odd that there USED to be a setting for USB audio, but I cant find it anymore.
    03-20-2014 08:41 PM
  11. christobal's Avatar
    Still stuck. I have tried every search string I can think of, but there is no mention of this I can find whatsoever. I have an iBolt dock that has one cable that splits the USB port into two, a USB that goes into a charger and a stereo 1/8" plug. Audio USED to come out of the 1/8", but mysteriously wont any more and I can no longer find the setting for enabling the USB audio anywhere on the phone.
    03-29-2014 05:11 PM
  12. pegleg96's Avatar
    I have the I-Bolt dock and to get audio out of the USB port you have to go into settings. Scroll down to System, select Accessory, and check off Audio Output Mode-use external speakers when phone is docked. Hope this helps

    Sent from my SM-T310 using AC Forums mobile app
    03-30-2014 07:30 AM
  13. ccpopham's Avatar
    Follow the first set of instructions. The master reset will wipe everything. https://t-mobile.jive-mobile.com/#ji...cuments%2F9049

    Posted via Android Central App
    03-30-2014 03:50 PM

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