1. robastewart's Avatar
    Out of the blue this morning, my Galaxy Note 3 is running very hot while idle (holstered). The unit is housed in an Otterbox Defender case, and the excessive heat is noticeable through the back of the case. And the battery is draining at about 3 times the normal rate, with virtually no use this morning. I've only checked email a time or two, for no more than 5 minutes each time. I have powered it down. Any suggestions what this could be and what to do when I power it back on?

    Thanks.
    03-16-2014 02:06 PM
  2. Golfdriver97's Avatar
    Hard to say what it may have been. Might have been as simple as a stuck app.
    03-16-2014 06:43 PM
  3. li2327's Avatar
    Make sure you close apps you aren't currently using so they're not running in the background by holding down the home key of it works the same as the galaxy s4.

    Sent from my Samsung Galaxy S4 using AC Forums mobile app
    03-16-2014 07:40 PM
  4. Vudumedic's Avatar
    Hard reset the phone and check to see what you have most recently installed and what apps are running the most. See if the magnetic closure on the phone holster is causing the screen to wake up.

    Posted via Android Central App
    03-16-2014 08:23 PM
  5. robastewart's Avatar
    Thanks for the suggestions. Deactivated all the apps running in the background. Saw on another thread about disengaging Google Play Services, and that seems to have done the trick. Let the phone battery power down to just 1%, then charged overnight. Today the battery drain was back to normal. Went more than half the work day before dropping below 90%. That's sitting idle most the time, of course, with an occasional check of email and texts. Who knows what a normal battery drain really is; but it's sure easy to tell when it's draining faster that what's normal for the individual user.
    03-17-2014 08:44 PM
  6. robastewart's Avatar
    Forgot to say that after disnegaging Google Play Services, powered off the phone, then rebooted and reengaged Goolge Play Services.
    03-17-2014 08:46 PM
  7. Spacemaker24's Avatar
    Sounds like it was that weird camera issue that crops up occasionally on some devices. Same exact thing harkened to me.

    Sent from my Galaxy Note 3 via Tapatalk 4 Pro
    03-17-2014 09:05 PM
  8. donc13's Avatar
    Out of the blue this morning, my Galaxy Note 3 is running very hot while idle (holstered). The unit is housed in an Otterbox Defender case, and the excessive heat is noticeable through the back of the case. And the battery is draining at about 3 times the normal rate, with virtually no use this morning. I've only checked email a time or two, for no more than 5 minutes each time. I have powered it down. Any suggestions what this could be and what to do when I power it back on?

    Thanks.
    If that happens again, look at battery usage (settings->general->battery) and see if the top item is mm-qcamera-daemon. If it is, simply reboot the phone. It's a bug, triggered by apps that "call" the camera. Google & Samsung are aware of the issue and say it'll be fixed in next release.

    Sent from my Note 3 via Tapatalk
    Spacemaker24 likes this.
    03-18-2014 11:15 AM
  9. Spacemaker24's Avatar
    If that happens again, look at battery usage (settings->general->battery) and see if the top item is mm-qcamera-daemon. If it is, simply reboot the phone. It's a bug, triggered by apps that "call" the camera. Google & Samsung are aware of the issue and say it'll be fixed in next release.

    Sent from my Note 3 via Tapatalk
    That's what happened to mine after I used Instagram one morning.
    03-19-2014 08:57 PM

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