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  1. Thread Author  Thread Author    #1  

    Default help! my note 3 turned into a brick

    it was more than 50% charged, and when i took it out of my pocket, it was dead as a brick. it won't turn on. no red light nothing. i plugged it into the charger, and still nothing. it is a new phone, bought just 6 weeks ago. help!
  2. #2  
    Vudumedic's Avatar

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    Default Re: help! my note 3 turned into a brick

    Pull the battery and the SIM card, wait 45 seconds then put them back in. Try booting up and see what happens.

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    dpham00 likes this.
  3. Thread Author  Thread Author    #3  

    Default Re: help! my note 3 turned into a brick

    that worked!! thanks so much!! what do you think the problem was?
  4. #4  

    Default Re: help! my note 3 turned into a brick

    PFM
  5. #5  

    Default Re: help! my note 3 turned into a brick

    Hi,
    Exact same thing-bought Galaxy Note 3 about 6 wks ago-was charged- installing an app made it a brick. NOTHING . Call the 800 verizon customer support. They'll try all the usual- holdiing the power/volume down at same time- if nothing boots it up ask for a new phone- INSIST- my galaxy has been wack since I bought it- the rep was very good- finally decided to send a replacement in the mail- you'll need to return the dead phone to them within 5 days. Good Luck!
    Barb

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