I searched for this and could not find this exact problem:
So, I use my phone to receive notifications of calls in my district. These come from an email that I have set up as a contact with the name Dispatch and are sent to my @vtext. My issue is even though I set up a distinct message notification for this "Dispatch" contact, when the text comes in on my S4, the alert that is triggered is the default notification, not the custom one I had set up for it. I tried with the built in messaging app, Handcent as well as Go SMS Pro. None will trigger the distinct notification. My previous Androids had no problem with this and it seems like a silly thing that the S4 should be able to handle.
So, I use my phone to receive notifications of calls in my district. These come from an email that I have set up as a contact with the name Dispatch and are sent to my @vtext. My issue is even though I set up a distinct message notification for this "Dispatch" contact, when the text comes in on my S4, the alert that is triggered is the default notification, not the custom one I had set up for it. I tried with the built in messaging app, Handcent as well as Go SMS Pro. None will trigger the distinct notification. My previous Androids had no problem with this and it seems like a silly thing that the S4 should be able to handle.