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  1. Thread Author  Thread Author    #1  

    Default

    I've looked in settings/my device/sound
    Everything is turned up.
    All my system sounds work, ringtones, alarm, etc
    I first noticed it tonight when I played a vid here on ac
    I have subsequently played several videos from YouTube and Facebook.
    The video plays fine, but there is no sound.
    I've swapped batteries, restarted numerous times.
    Suggestions on where I might look to solve this?
    Joe



    z NOTE: I tried using headphones, video sound works fine

    Joe , Kalispell, MT
    Posted via Android Central App
  2. #2  

    Default Re: no sound when I play video

    Are there sound controls in the video app your using that may be turned own or off that are secondary to the phones sound settings?
  3. Thread Author  Thread Author    #3  

    Default Re: no sound when I play video

    Thanks! I solved it by wiping the cache partition.
    I was going to do a factory reset, but decided to try a less destructive thing first.
    Joe

    Joe , Kalispell, MT
    Posted via Android Central App
  4. #4  

    Default Re: no sound when I play video

    What cache partition are you referring to? I had the same problem embedded YouTube video audio
  5. Thread Author  Thread Author    #5  

    Default Re: no sound when I play video

    I followed the directions here, chose the first option.
    http://getandroidstuff.com/how-to-fa...ng-galaxy-s-4/

    Joe , Kalispell, MT
    Posted via Android Central App
    dacamedic likes this.
  6. #6  

    Default Re: no sound when I play video

    Thank you! I'll try it tonight!
  7. #7  

    Default Re: no sound when I play video

    What I did was to go to the Facebook app. Click on the menu button (the three bars topright corner). Scroll down to app settings. Scroll down to "delete cache for fb opened internet pages" and delete this cache. Then I selected and deselected the option "use 3rd party browser app". Then I closed the app. Killed all background running apps. Went to phone settings. App settings. Find facebook. And deleted the cache there aswell.
    Now clicking a YouTube linked video in Facebook wall, opens in Facebook inhouse browser plays the embedded YouTube video with! audio again.
    Nice!

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