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  1. Thread Author  Thread Author    #1  

    Default Detecting headphones but not playing properly

    Brand new Samsung Galaxy S4 from Verizon (unboxed yesterday).

    When I plug in the headphones:
    1. Headphone icon appears on notification bar
    2. Sound comes out of headphones for fraction of a second then...
    3. Sound reverts to the phone speakers
    4. Headphone icon remains on notificaiton bar

    When I unplug headphones:
    1. The headphone icon disappears
    2. Sound continues to come out of phone speakers

    So Android is able to detect when the headphones are plugged in/out which seem to suggest the electrical connection (jack) is working fine, possibly a software/configuration issue? I've surfed through every setting I could find, no luck. Help.

  2. #2  

    Default Re: Detecting headphones but not playing properly

    My advice? Don't sweat it. This is a just-unboxed phone. You shouldn't be having issues. Just return it and ask for a replacement.

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