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  1. Thread Author  Thread Author    #1  

    Default Netflix 12001 error (only 4g, works over wifi)

    I've been watching netflix for a while on my phone and about a week ago it just stopped and I get the 12001 error every time (it happened very rarely prior to this). I uninstalled neflix, cleared the data, restarted the phone, etc based on info online about the error. I can watch video over wifi, just not over 3g/4g. Any other ideas? Everything online says the things I have tried should work and I can't find any further things to try.

    Thanks in advance,
    Kristen
  2. #2  

    Default Re: Netflix 12001 error (only 4g, works over wifi)

    Sounds a lot like your carrier decided enough was enough and blocked your main data sucker.
  3. Thread Author  Thread Author    #3  

    Default Re: Netflix 12001 error (only 4g, works over wifi)

    I wasn't using crazy amounts of data. I'm on the unlimited plan, but rarely go much above 3GB in a month.
  4. #4  

    Default Re: Netflix 12001 error (only 4g, works over wifi)

    Let me guess you are with Verizon?
  5. #5  

    Default Re: Netflix 12001 error (only 4g, works over wifi)

    Quote Originally Posted by Relgoshan View Post
    Sounds a lot like your carrier decided enough was enough and blocked your main data sucker.
    I don't think Verizon would do this as they usually want people to use data since most are on capped plans.

    Quote Originally Posted by Nathaniel Buhrow View Post
    Let me guess you are with Verizon?
    Yeah he is.. That is why he posted in the Verizon section .

    Sent from my T-Mobile Note 3 using AC Forums.
    Sent from my LG G4 using AC Forums.



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  6. #6  

    Default Re: Netflix 12001 error (only 4g, works over wifi)

    Wow that's crazy then. As a test have you tried setting the phone to 3g only to see if it at least connects?
  7. Thread Author  Thread Author    #7  

    Default Re: Netflix 12001 error (only 4g, works over wifi)

    I have no idea how to turn off 4g without turning off 3g? Do you know how I would do that?

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