Email notification problem after Lollipop update

[msugrad598]

It's obvious that we know how to fix the notification problem by clearing the cache and data in the email app, but has anyone figured out how to do it when the clear data option is grayed out and not available? It's so frustrating knowing how to fix the problem, but not being able to do it.

Posted via Android Central App on my Samsung Galaxy S4

 

[TonyViole]

I was only able to do "Clear Cache" but not able to do "Clear Data". I deleted all my email accounts. Then I was able to do both Clear Data and Cache. I then set up my email accounts and now all is working well.

 

[msugrad598]

I was only able to do "Clear Cache" but not able to do "Clear Data". I deleted all my email accounts. Then I was able to do both Clear Data and Cache. I then set up my email accounts and now all is working well.

Thanks. I tried deleting just one account, but that didn't work. I will try deleting them all.

Posted via Android Central App on my Samsung Galaxy S4

 

[msugrad598]

Thanks. I tried deleting just one account, but that didn't work. I will try deleting them all.

Posted via Android Central App on my Samsung Galaxy S4

Deleting all the accounts worked. I was able to clear data and cache after the accounts were deleted. Once I did that, I readded each account and now the notifications are working.

Posted via Android Central App on my Samsung Galaxy S4

 

[WillRM]

I'm having same problem: no notifications for Yahoo mail or my time warner account. Have an Galaxy S4 and Lollipop is making me seriously consider iPhone 6 for next phone.

 

[MYKEL2014]

WillRM delete the accounts clear data and cache and set them up again.

 

[msugrad598]

Deleting all the accounts worked. I was able to clear data and cache after the accounts were deleted. Once I did that, I readded each account and now the notifications are working.

Posted via Android Central App on my Samsung Galaxy S4

Now, if only I could figure out why my non-exchange accounts will not sync properly when the sync schedule is set to Automatic(Push). They will sync once, but not again. If I set it to the next choice of 15 minutes or another longer choice, they sync fine.

 

[sanman4ever]

I played with the settings for an hour! Came across these forums, followed the procedure and all is working properly just like prior to the update. Thank You!

 

[chesapeakeapparelcompany]

ryans7700 you're the man! Worked like a champ for me on two identical Galaxy S4s. Thanks.

 

[medic673]

I have the S6 I can't take out the battery, any fix for the s6

 

[Bill Storm]

I had to backup ALL data using Helium then do a factory reset from settings menu to get my email notifications back. Unfortunately the backup took away my calendar data and my Google account...great.....

 

[hybucket]

I had to backup ALL data using Helium then do a factory reset from settings menu to get my email notifications back. Unfortunately the backup took away my calendar data and my Google account...great.....

I have a different but similar problem. I use only the Gmail app and I get intermittent problems like those discussed here, but mostly with just the sound. The notifications will appear but with no sound. Not all the time though, but on all three accounts thru Gmail. Weird.

 

[ocjiml]

Same problem, particularly with yahoo emai app. I know Yahoo mail is considered a lower form, but I am used to it and like it. I would like to see a fix before going full time to gmail - yahoo has stuff I like which gmail does not have.

Another yahoo drawback is there is no way to notify yahoo support of this problem - except through this site. So it may never get fixed!!!

Alywas Hopful, Jim

 

[geosync2004]

Hi Android Expert!,

I'm new to this forum and I've been doing a lot of research on getting my pop3 email working notification sound to work and I've followed everything from deleting my pop3 email and adding it again, soft/hard reset, & number of emails to load to 100, I even bought it back to Best Buy to see if they can help me on getting my notification sound for my pop3 to work and even that Samsung rep couldn't get it work.

Note: I've read every single post on this thread and I've tried everything I could to get my pop3 notification back and NOTHING. No sound.

Please, if anyone of you experts could help me out, I would greatly appreciate it because I'm losing hope on trying to get my pop3 notification working since the update.

Can anyone help me, please?

Thank you,

geosync

 

[tomp123]

I figured out that this is a problem with the update. Thanks Samsung/Google
The solution that worked for me was to go to setting, more settings, application manager, gmail, uninstall updates.
Email started pushing through again, and I'm getting notifications again.
The only problem I see now is I don't see gmail in the application manager, but google is still there. So I assume
the update separated them out maybe.
Hope this helps.

 

[Annette Forbes]

I am having the same issues after lollipop upgrade yesterday. Really annoying. Have checked settings and all ok? Wish I ignored the update.

 

[akishteru]

Hi guys,

I tried to view the App Info of both Gmail and Gtalk and found that the checkbox Show Notifications is disabled. I then ticked the checkbox and yep! I am now able to receive notifications for the said apps! yey!




How to open App Info:

1. Open the App Drawer.
2. Tap Menu.
3. Tap Edit.
4. Hold down and drag the app’s icon to the Uninstall icon at the top-right.

 

[YMH]

Have done that and notification sound and vibration still not working.

 

[YMH]

Unfortunately none of the above fixed this for me. Samsung Galaxy Note 4...No wonder there was a one day special with $250 off. It's a piece of (very expensive...despite the sale) junk.

 

[prettyfly]

So i upgraded today and whatsapp messages appears on my screen...how do i get rid of this...i did go through all the steps and checked my notification status