So before I do a factory reset (which will be my last ditch effort), I'm trying to find out why I'm having this problem since the update to Lollipop.
Phone: Galaxy S4
Carrier: Verizon
Android version: 5.0.1
Issue:
Some of my contacts are not searchable in the dialer. For instance, I can look up Jack Smith* while typing his name in to the dialer, but when I type in Jane Wilder*, she is nowhere to be found. If I go directly to the contacts list instead of the dialer, I can find them there, however sometimes it's faster to just type their name into the dialer.
I have tried restarting the phone, pulling the battery for several minutes, clearing the dialer and contacts cache. Nothing has worked so far. I would prefer not to do a factory reset if possible, so I'm looking for other suggestions. I have also googled this issue for the last few hours and have not found anything on this particular issue.
*Names changed to protect the not-so-innocent.
Phone: Galaxy S4
Carrier: Verizon
Android version: 5.0.1
Issue:
Some of my contacts are not searchable in the dialer. For instance, I can look up Jack Smith* while typing his name in to the dialer, but when I type in Jane Wilder*, she is nowhere to be found. If I go directly to the contacts list instead of the dialer, I can find them there, however sometimes it's faster to just type their name into the dialer.
I have tried restarting the phone, pulling the battery for several minutes, clearing the dialer and contacts cache. Nothing has worked so far. I would prefer not to do a factory reset if possible, so I'm looking for other suggestions. I have also googled this issue for the last few hours and have not found anything on this particular issue.
*Names changed to protect the not-so-innocent.
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