I purchased two thunderbolt, both before Verizon ended the one year contracts. I asked for the one year contract on both and was told I was getting them. Now I find out that I got the two year contract. The store manager (corporate store) said the tbolt was never sold on a one year contract. Verizon customer service told me that I signed a two year contract and it can't be changed. Now the reason I did not know is I work for a large company that gets a discount so I didn't know I wasn't getting the one year deal.
You can break your contract without paying the ETF. Yoy have until the end of august.
Verizon said no go on this. It was something like a .03 increase. They will credit your bill and pay it for you for the remainder of your contract. This way you don't pay more and as per the contract you signed they don't have to let you terminate.