Hi All,
my Wife and I have had the X2 for a little over a month now.
we both have been having issues with random reboots and lock-ups.
during the first week of ownership, i had to do the factory reset.
right at the end of the 14 day return period, I attempted to return the phones, but the store manager
was not willing to do so, but at leaset she swapped out mine for a new one.
Unfortunatly, the second device is having the same issues.
I have been to a few different locations (all corporate) and none have been very helpfull.
*611 has said they would send out a refurb to me, but it bothers me greatly to get a refurb
so soon into my contract ( ie: I paid for a new phone little over a month ago, i dont like the idea of getting a replacement the possibly has the same problem).
my dilema is, I am done with the X2. I have become more and more frustrated with the deevice and VZW each time I have an issue. all I am trying to do is get a different device, or return these and reactivate our OG droids (which, for the record never gave us any problems)
Does anyone have any advice?? or am i stuck with the X2? (if so, i probably walk away from verizon, etf fees be damned.)
Thanks!
my Wife and I have had the X2 for a little over a month now.
we both have been having issues with random reboots and lock-ups.
during the first week of ownership, i had to do the factory reset.
right at the end of the 14 day return period, I attempted to return the phones, but the store manager
was not willing to do so, but at leaset she swapped out mine for a new one.
Unfortunatly, the second device is having the same issues.
I have been to a few different locations (all corporate) and none have been very helpfull.
*611 has said they would send out a refurb to me, but it bothers me greatly to get a refurb
so soon into my contract ( ie: I paid for a new phone little over a month ago, i dont like the idea of getting a replacement the possibly has the same problem).
my dilema is, I am done with the X2. I have become more and more frustrated with the deevice and VZW each time I have an issue. all I am trying to do is get a different device, or return these and reactivate our OG droids (which, for the record never gave us any problems)
Does anyone have any advice?? or am i stuck with the X2? (if so, i probably walk away from verizon, etf fees be damned.)
Thanks!