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  1. Thread Author  Thread Author    #1  

    Default Insurance Coverage Question

    So I bought a phone on eBay, activated it on my VZW account a couple months ago. While horsing around with my 3 year old, I dropped the phone, and my son was unaware the phone was on the floor, and before I could grab it...well, the phone now has a crack across the bottom. Yes, I'm blaming my 3 year old.

    Does anyone know if my Asurion Insurance I pay for will cover fixing or replacing the phone? My best guess is no, but thought I would ask anyway, before I bother going directly to VZW. Thanks!
  2. #2  
    pkcable's Avatar
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    Default Re: Insurance Coverage Question

    Very unlikely, unless they somehow don't realize it's a second hand phone.
    lpt2569 likes this.
  3. Thread Author  Thread Author    #3  

    Default Re: Insurance Coverage Question

    Yep, I'm guessing they will not. Thanks for the reply. I'll be curious to see if anyone had any luck with a similar issue.
  4. #4  

    Default

    Call Asurion or go to www.phoneclaim.com and check. If your insurance never lapsed when you added the 2nd hand phone, you may still have coverage.

    Sent from my Galaxy Nexus using Tapatalk
    lpt2569 likes this.
  5. #5  
    Lee_Bo's Avatar
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    Default Re: Insurance Coverage Question

    If the phone still works you'll probably be able to add insurance to it, but you will probably have to keep insurance on it for 30 days before making a claim.
    lpt2569 likes this.
  6. #6  
    enik's Avatar

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    Default

    Yea if your still paying they will. You can add insurance to ANY phone within a 14 day period. Just don't mention you got it on eBay...

    sent from my iPride 5G
    lpt2569 likes this.
  7. Thread Author  Thread Author    #7  

    Default

    Thanks everybody! I will give it a shot and see what they say.

    Sent from my SCH-I510 using Tapatalk 2
  8. #8  
    firebirder's Avatar

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    Default Re: Insurance Coverage Question

    I believe Asurion knows what kind of phone u have insurance on and will only replace that one. If u happen to have insurance on the dropped phone, they will replace it minus the deductible.
    lpt2569 likes this.

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