| |  Re: Vzw haha
 Originally Posted by Wireless Vet  No brainiac, we get no training at all. None. Sorry you're angered by this, but you do realize this happens in any job. There's always somebody or some people who are there for a check and don't take the time to be informed employees. The reason people like the OP & myself are able to spot these kind of things is because (in my case at least) I read up on the matter so I don't have to worry if the employee is informed. I have found in this world that going in blindly and counting on someone else to do the legwork for me does not end well.
If I had to rate my experiences with Verizon employees, I've got a 50% shot of getting someone who can actually help me. That goes for store and phone employees. I was in a corporate store about a month after the iPhone came to Verizon and heard an employee tell a customer that it was a 4g phone "That's what the 4 stands for" he told them. The customer told the salesman that she was there specifically to get a 4g phone. I pulled him aside and corrected him out of earshot of the customer to help him save face. He then informed her that his "manager" had corrected him.
But what I will say is that when you do get a good employee, GET THEIR NAME. I usually ask them about if they keep up on this stuff on tech blogs or forums, and probably 4 out of 5 do. It was one of them who saved me from another salesman who was trying to sell me a BB Storm 2. He showed me the OG Droid & Droid Eris, but told me about a certain phone coming up shortly, which ended up being the OG Incredible. Sadly he left sometime before I got it, so I never got to thank him, but that's what pushed me to become an informed customer. So I guess the point I'm trying to make is while you maybe good at your job, that doesn't mean every Verizon employee has the ambition to be an informed employee.
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