- 22 Posts
VZ Automatically Changed My Wife From Unlimited To 2GB Data Plan.....
Sunday my wife called CS to have her Hot Spot feature turned on because I want to cancel our landline and DSL service. HS has never worked well on her phone since she got it on 05/16/11.
Mine works great, but her HS disconnects after a couple of minutes and Sunday was more of the same, so she called CS and changed back to no HS
Tuesday I checked on My Verizon and her "Unlimited" data plan was changed to 2GB.
She called CS and was told that this happens automatically any time a change is made and that it can only be corrected within a 14 day period.
So, if you have "Unlimited" make sure you double check every time you make any change to your account.
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- 02-13-2013, 03:37 PM #2
- 02-14-2013, 02:18 AM #3
- 02-16-2013, 05:42 PM #5
- 02-24-2013, 10:00 AM #6
Re: VZ Automatically Changed My Wife From Unlimited To 2GB Data Plan.....
Same thing happened to me when I was activating an iPhone 4 on my account. I saw the 2GB data plan and freaked out. Called them immediately and they fixed it back to unlimited. Gotta keep a bigger eye out for this stuff. Very shady by their computers.
- 02-27-2013, 06:01 AM #7
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