- 160 Posts
Funny Customer Service Stories.
I remember reading on Crackberry some humorous customer service stories from Verizon reps. Some came from in-store employees and some from phone calls. I remember laugh till my face hurt reading some of them. Would any of you Verizon employees like to share stories with us Android users?Pronounced "woon."
- 160 Posts
This is one example where Customer Service is talking to a customer on the phone having a problem with his cell phone:
CS: Sir, are you talking to me with the cell phone you're having a problem with or are you on a land line or other cell phone?
Customer: I'm on a land line.
CS: OK, I need you to remove the battery from the phone you are having a problem with.
Customer: Ok, hold on. (Click)Pronounced "woon."
- 08-03-2010, 04:42 PM #3
- 08-03-2010, 04:49 PM #4
- 353 Posts
My Coworker is 62 years old, and is retired union guy that just talks for the sake of talking sometimes. Here is one of his interacts with a CS rep.
CoWorker: We are having problems with the a customer being able to send a text out.
CS: Can they recieve text messages?
CW HUH? I cant understand you.
CW (says to me while holding phone) ****, I got one of the Reps over in Pakistan, or something I cant tell what the hell he is saying. Can you help me?
ME to CS REP: Hello
CR: Can you tell him I am calling him from Birmingham Alabama.
ME to CW; He says he is from Birmingham, AL
CW: Then tell him to spit the Chew out and talk to me then.