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  1. Thread Author  Thread Author    #1  

    Default warranty replacement - proximity sensor

    I have the note 2 and about 2 weeks ago the proximity sensor decided it didn't want to work right. When I take the phone away from my ear the screen stays off, so I'm assuming that's where the issue is. My question is, is this something they would do a warranty replacement for? Also, would it matter that the phone has scrapes/scuffs around the bezel? It's been dropped a couple times and in all four corners the bezel is scuffed up. I really don't want to use the insurance since the phone just decided to stop working right, I just worry about them not replacing it due to the cosmetic damage.
  2. #2  

    Default Re: warranty replacement - proximity sensor

    Quote Originally Posted by CodyAB30 View Post
    I have the note 2 and about 2 weeks ago the proximity sensor decided it didn't want to work right. When I take the phone away from my ear the screen stays off, so I'm assuming that's where the issue is. My question is, is this something they would do a warranty replacement for? Also, would it matter that the phone has scrapes/scuffs around the bezel? It's been dropped a couple times and in all four corners the bezel is scuffed up. I really don't want to use the insurance since the phone just decided to stop working right, I just worry about them not replacing it due to the cosmetic damage.
    Definitely wouldn't hurt to try.

    Sent from my SGH-T889 using Tapatalk 2
  3. #3  
    dms76's Avatar

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    Default Re: warranty replacement - proximity sensor

    I know my sensor doesn't work because of widget locker.

    Sent from my SCH-I605 using Tapatalk 2
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  4. #4  

    Default Re: warranty replacement - proximity sensor

    I have gotten warranty replacements for similar problems.

    Sent from my SCH-I605 using Tapatalk 4 Beta

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