Re: Best Buy Mobile lets me keep Unlimited Data Plan on Verizon?
hey guys - just to give you an update. I finally received my phones from BB last night and was able to get everything up and running. There was only one hitch with the new sim card I ordered from verizon. so here's what i did:
If you're coming from a 3g phone with no sim card (e.g. iPhone 4), or coming from a phone with a different sim card from what your new phone will use (e.g. mini/micro vs nano or mini vs micro), do the following:
1a) order the new sim card from verizon cs. tell them you're going to buy a used phone and it needs a new/different sim card. confirm that the new sim card they're sending you will have the right plan/UDP. No need to buy one from amazon. VZW will order/ship it 2 day FedEx for free.
1b) order your new phone from best buy. If you get a warning screen about losing unlimited, it's ok. just make sure on the next screen the option to "Keep Existing Plan" is checked. Take screen shots of every screen and save your order receipt.
2) when you get the sim card, validate that your plan is listed on the order receipt. do not do anything with this sim card yet (i think if you try to activate the sim card early, your current phone probably won't work anymore - remember the sim card is your account - but not sure what happens with phones w/o a sim card).
2b) when you get your new phone from best buy, DO NOT TURN ON THE PHONE YET! take out the sim card that comes with the new phone first (this is true for everyone - regardless of sim card ordering)
3) Call verizon to activate your new sim card. it's a different number (877) 807-4646 - this number comes with the sim card (
https://forums.androidcentral.com/e...how-to-activate-4g-smartphone/&token=DAeDpx6o). Note, when you dial in, and you put in your phone number, it may give you a different order number. I couldn't match that order number with either the best buy order or my sim card order, so I just ignored it. Instead, I re-dialed and pressed 0 a couple times until it connected me to a rep manually. Explain that you ordered a new/different sim card and have them activate the sim card.
4) once the new sim card is activated, you can put it directly into your new phone. If the agent is nice, they will stay on the phone with you while you're activated and also validate that your unlimited data stays intact after the activation (mine was!).
If your current sim card is the same as what the new phone uses (usually micro to micro) just do the following:
1) order your new phone from best buy. If you get a warning screen about losing unlimited, it's ok. just make sure on the next screen the option to "Keep Existing Plan" is checked. Take screen shots of every screen and save your order receipt.
2) when the phone arrives, DO NOT TURN ON THE PHONE YET! take out the sim card that comes with the new phone.
3) put the sim card from your old phone into your new phone
4) turn on the new phone, wait for it activate, then validate that your unlimited data is still intact.
This is probably the safest way to do things. Yes, there is some VZW involvement, and I was a bit worried when activating my sim card that they'd see the best buy order/upgrade, but either they didn't, or the agent didn't care.
can an admin sticky this post?
good luck!