I am on the 700 minute Family Plan

[huskers15]

I am having a hard time adding a line through apple.com. There is only 1 line which is mine and I want to add a line through apple.com to add my wife to my account. Apple.com is not recognizing my account and wont let me add a line. It says your request couldnt be processed. I tested to see if my phone can be replaced and it will let me replace my phone but not add a line. Do I need to have 2 lines on my account for this to work?

Let me know what I should do! Thanks!

 

[dpham00]

I would try to call Verizon to add a line with an existing phone. Find some cheap basic phone to add to the line. Ebay is filled with them if you don't have one.

Once you have a family plan, try adding a line on Apple. If it doesn't work just cancel the new basic line within 3 days to avoid the activation fee. If apple let's you add a line, you suspend the basic line until you get the new phone then cancel that line.

Sent from my SM-N900V using Tapatalk

 

[huskers15]

I would try to call Verizon to add a line with an existing phone. Find some cheap basic phone to add to the line. Ebay is filled with them if you don't have one.

Once you have a family plan, try adding a line on Apple. If it doesn't work just cancel the new basic line within 3 days to avoid the activation fee. If apple let's you add a line, you suspend the basic line until you get the new phone then cancel that line.

Sent from my SM-N900V using Tapatalk

Thank you, I will try doing that today.

 

[huskers15]

I would try to call Verizon to add a line with an existing phone. Find some cheap basic phone to add to the line. Ebay is filled with them if you don't have one.

Once you have a family plan, try adding a line on Apple. If it doesn't work just cancel the new basic line within 3 days to avoid the activation fee. If apple let's you add a line, you suspend the basic line until you get the new phone then cancel that line.

Sent from my SM-N900V using Tapatalk

I have an old phone that i can use. I can add this myself through verizonwireless.com??

 

[dpham00]

I have an old phone that i can use. I can add this myself through verizonwireless.com??

Not sure, you can try to add a line online.

 

[huskers15]

Not sure, you can try to add a line online.

Who do I call to add a device? Tele sales? Whats the best option to do this?

 

[dpham00]

Just dial *611 from your Verizon phone. Press 0 a few times to get a live person.

Sent from my Verizon Samsung Galaxy Note 3

 

[huskers15]

I was able to get the device added. Thank you!

 

[huskers15]

I would try to call Verizon to add a line with an existing phone. Find some cheap basic phone to add to the line. Ebay is filled with them if you don't have one.

Once you have a family plan, try adding a line on Apple. If it doesn't work just cancel the new basic line within 3 days to avoid the activation fee. If apple let's you add a line, you suspend the basic line until you get the new phone then cancel that line.

Sent from my SM-N900V using Tapatalk

I tried to get the 2nd line added to my family plan and now they are saying I will lose unlimited data when combining the line. Is this true???

 

[dpham00]

I tried to get the 2nd line added to my family plan and now they are saying I will lose unlimited data when combining the line. Is this true???

You shouldn't lose unlimited data when adding a line. I have done it before. I would call back and talk to another rep.

Sent from my Verizon Samsung Galaxy Note 3