Basic line still showing upgrade available

[James Rogers2]

I upgrade to a Note 4 using a basic line. I never activated it on that line, I just took the sim out of my phone that was on my udl and put it in the new Note 4. No new data charges on the basic line, I still have my unlimited data and it's still showing that I have a upgrade available.

 

[Mr. Toad]

I upgrade to a Note 4 using a basic line. I never activated it on that line, I just took the sim out of my phone that was on my udl and put it in the new Note 4. No new data charges on the basic line, I still have my unlimited data and it's still showing that I have a upgrade available.

Just curious, was the upgrade through Verizon directly or a third party retailer?

Is your account a business or family plan?

 

[James Rogers2]

It was through Verizon.

 

[dieterivon]

Congrats,
Thats a very good news. No 2 year contract and data plan on the basic line
Did You pick a 2gb plan when ordering You note 4 on the basic line?
Is the basic line add on is $9.99 a month on the UDP account?
Thank You.

 

[James Rogers2]

I actually picked it up in the Verizon store. I told them it was a present and did not want to activate right now. She never asked me to pick a plan.

 

[brandonx1000]

The only thing i could assume is that you never activated the device through the IVR system. You didn't call the 800 # to accept terms and conditions. This can result with the full phone price being billed to you after 30 days.

 

[James Rogers2]

Well I never got billed for the phone and used the upgrade to buy a iPhone, which I never activated took the sim out and sold it on phone swappa. My plan still doesn't show a data plan or a pending activation.

 

[alxarambula]

Nicely done!

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